Customer-oriented Store Manager offering over 4 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
20
20
years of professional experience
Work History
Store Manager
Trumbull Pharmacy
Trumbull , CT
11.2016 - 01.2020
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Established customer service standards and monitored staff compliance.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Ensured compliance with safety regulations and company policies.
Maintained accurate records of employee performance reviews.
Created weekly work schedules for store personnel.
Performed regular price checks to ensure competitive pricing.
Managed daily banking activities such as deposits and withdrawals.
Prepared monthly reports on sales figures, expenses, profits.
Trained and mentored associates to teach daily tasks and procedures.
Monitored employee performance and identified performance gaps for corrective action.
Updated and maintained store signage and displays.
Accounts Payable Analyst
Operating Engineers Local 12
Pasadena, CA
01.2000 - 04.2008
Managed the entire cycle of Accounts Payable process from invoice entry through payment posting.
Reviewed invoices for accuracy and completeness prior to payment processing.
Processed high volume of vendor invoices and payments in a timely manner.
Assisted with month-end closing activities such as preparing journal entries, reconciliations and accruals.
Reconciled accounts payable ledgers against general ledger accounts on a monthly basis.
Analyzed discrepancies between vendor statements and company records to identify errors or missing information.
Maintained accurate records of all transactions including purchase orders, invoices, credit memos.
Prepared checks for signature according to established policies and procedures.