Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
References
Timeline
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Charuta Jadhav

Pune,India

Summary

Dynamic and collaborative professional with a proven track record in offering diverse experience in working on challenging projects that reshape business, and society. Well-versed in conducting rigorous SWOT analysis, strategic thinking, competitive analysis, and budget forecasting. Versatile in navigating diverse challenging scenarios and showcasing a dedication to delivering impactful solutions.. Whether collaborating with multidisciplinary teams on, I bring a versatile skill set that evolves with each career stage, guided by mentors and world-class learning programs.

Overview

10
10
years of professional experience

Work History

Founder

Charu Agro Foods
Pune, Maharashtra
10.2019 - Current
  • Managed overall operations of the company, ensuring high-quality output and customer satisfaction
  • Supervised employee performance and provided necessary guidance and training
  • Developed and implemented sales strategies to meet business objectives
  • Ensured compliance with all legal requirements, maintaining up-to-date knowledge of industry regulations.
  • Participated in small business training and development to increase company development and exposure.
  • Developed strategic initiatives to increase market share and revenue growth.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Identified potential partnerships to expand the reach of the business.

Manager

Vandan Agro Foods
Pune, Maharashtra
04.2018 - 08.2019
  • Directed and monitored daily operations of the company, ensuring efficient production and timely delivery of products
  • Prepared daily reports and maintained records of sales and inventory
  • Coordinated with the management and workers to ensure smooth functioning of the business.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.

Guest Service Associate

The Gateway Hotel
Hinjewadi Pune, India
05.2015 - 02.2016
  • Managed reservations and facilitated check-in and check-out procedures for hotel guests
  • Collaborated with other hotel departments to ensure seamless operation of hotel services
  • Generated daily reports to track hotel performance and inform management decisions.
  • Performed daily opening and closing procedures for the front desk including cash management duties.
  • Resolved any customer complaints or issues professionally and efficiently.

Intern

Swissotel The Stamford
, Singapore
12.2013 - 03.2014
  • Welcomed large volume of guests and improved overall customer service.
  • Took reservations from patrons by phone or online.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Education

Executive Post Graduate Program -

Indian Institute of Management Raipur
04-2025

BSc in Hospitality Studies -

Savitribai Phule Pune University
01.2015

Maharashtra State Board Secondary And Higher Secondary Education -

Maharashtra State Board
05-2012

Maharashtra State Board Secondary and Higher Secondary Education -

Maharashtra State Board
05-2010

Skills

  • Excellent communication skills, both written and verbal, with a strong command of the English language
  • Exceptional customer service and problem-solving abilities
  • Patience and empathy when dealing with customer inquiries and concerns
  • Ability to thrive in a fast-paced and evolving environment
  • Strong organizational skills and attention to detail
  • Flexibility to work in a remote or on-site capacity as needed
  • Proficient in conducting SWOT analysis, strategic thinking, competitive analysis, and budget forecasting to drive effective decision-making and enhance organizational success

Leadership Experience

Thrives in a fast-paced and evolving environment, demonstrating flexibility to work both remotely and on-site as needed., Proactively seeking opportunities to enhance the customer experience and improve processes., A team player with the ability to collaborate effectively with colleagues and contribute to a positive work environment.

Communication Skills

Exceptional written and verbal communication skills., Strong command of the English language., Ability to convey technical information in a clear and understandable manner., Empathy and patience in addressing customer inquiries and concerns.

References

Available upon request.

Timeline

Founder

Charu Agro Foods
10.2019 - Current

Manager

Vandan Agro Foods
04.2018 - 08.2019

Guest Service Associate

The Gateway Hotel
05.2015 - 02.2016

Intern

Swissotel The Stamford
12.2013 - 03.2014

Executive Post Graduate Program -

Indian Institute of Management Raipur

BSc in Hospitality Studies -

Savitribai Phule Pune University

Maharashtra State Board Secondary And Higher Secondary Education -

Maharashtra State Board

Maharashtra State Board Secondary and Higher Secondary Education -

Maharashtra State Board
Charuta Jadhav