Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charvell Price

Renton

Summary

Versatile and results-oriented, I leveraged my customer service and critical thinking skills at Jacksons Food Stores to enhance customer satisfaction and streamline operations. Adept in data entry and problem resolution, I consistently improved service delivery, contributing to a 20% increase in customer retention. My proactive approach and ability to train peers underscore my commitment to excellence and teamwork.

Diligent [Desired Position] with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Jacksons Food Stores
09.2024 - 11.2024

Customer Service Representative


Greet Customers

Clean store and bathrooms

cashier

stock

distribute gas

close the store

Deli Fry Cook

Safeway
03.2024 - 06.2024
  • Followed company recipes and production standards to satisfy customers.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
  • Communicated closely with servers to fully understand special orders for customers.

Checker/Server Trainer

Town and Country Market
11.2023 - 03.2024
  • Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
  • Handled cash transactions securely, adhering to strict cash handling procedures at all times.
  • Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
  • Aided in training new employees, sharing best practices for efficient job performance.
  • Processed both cash and card purchases and returns.
  • Assisted customers with bagging their purchases, providing swift and attentive service.
  • Checked loads to identify contents and unauthorized or highly regulated materials.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
  • Collaborated with team members to streamline workflow and improve overall store efficiency.

Education

High School Diploma -

Cleveland High School
Seattle, WA
06-2005

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Professional telephone demeanor
  • Microsoft outlook
  • Call center operations
  • Follow-up skills
  • Product knowledge
  • Sales expertise
  • Sales closing

Timeline

Customer Service Representative

Jacksons Food Stores
09.2024 - 11.2024

Deli Fry Cook

Safeway
03.2024 - 06.2024

Checker/Server Trainer

Town and Country Market
11.2023 - 03.2024

High School Diploma -

Cleveland High School
Charvell Price