Chauncey Parker
Katy,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
10
10
years of professional experience
Work History
CSM
Walmart
12.2022 - 05.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Trained new personnel regarding company operations, policies and services.
- Managed timely and effective replacement of damaged or missing products.
- Cross-trained and backed up other customer service managers.
Leasing Professional
BG Multifamily
07.2018 - Current
- Greeted clients, showed apartments, and prepared leases.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Performed background checks on over Number apartment applicants.
Administrative Assistant
Maxxiee Posh
02.2018 - 02.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
Prior Authorization Representative
A New Day Outpatient Treatment Center
08.2016 - 05.2019
- Input all patient data regarding claims and prior authorizations into system accurately.
- Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
- Researched denied claims and contacted insurance companies to resolve these issues.
- Collected and processed patient liability statements prior to service.
Leasing Consultant
UV Residential
08.2015 - 11.2018
- Greeted clients, showed apartments, and prepared leases.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Distributed and followed up on tenant renewal notices.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Education
High School Diamond - Required Courses
Canyon Springs High School And The Leadership And Law Prepar
North Las Vegas, NV06.2008
Skills
- Hoyer Lifting Equipment
- Behavioral Management
- Personal Care Assistance
- Caregiver and Family Support
- Medication Administration
- Client Records Management
Timeline
CSM
Walmart
12.2022 - 05.2023
Leasing Professional
BG Multifamily
07.2018 - Current
Administrative Assistant
Maxxiee Posh
02.2018 - 02.2020
Prior Authorization Representative
A New Day Outpatient Treatment Center
08.2016 - 05.2019
Leasing Consultant
UV Residential
08.2015 - 11.2018
High School Diamond - Required Courses
Canyon Springs High School And The Leadership And Law Prepar
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