Charvitre Toria Bagwell
Charlotte,NC
Summary
Sales professional skilled in lead generation, negotiation, and customer retention. Adept at building and nurturing relationships with clients and industry stakeholders, enhancing overall satisfaction and loyalty. Background in real estate and security consulting contributes to a comprehensive understanding of market dynamics and client needs.
Overview
16
16
years of professional experience
Work History
New Construction Security Consultant
CPI Security Systems Inc.
Charlotte, North Carolina
09.2025 - Current
- Expand market awareness of CPI security product value, vision, and capabilities through direct outreach to potential customers.
- Enhance builder/contractor, and developer relationships supporting broader promotion of products and services.
- Designed home audio/video and internet options through low-voltage consultations with new construction homebuyers.
- Improved customer satisfaction through strong relationships with customers and prospective customers.
- Advanced goal achievement through close collaboration with sales manager and team.
Real Estate Broker
ERA Live Moore
Charlotte, NC
01.2019 - Current
- Counseled clients on market conditions, pricing strategies, and mortgage options to support informed decision-making.
- Facilitated negotiations and prepared documentation for real estate transactions, ensuring compliance and smooth closings.
- Developed competitive pricing strategies by analyzing property comparisons.
- Generated client leads for buying, selling, and renting properties, enhancing client base and sales opportunities.
Business Retention Specialist
Spectrum Business: Charter Communications
Charlotte, NC
09.2016 - 05.2018
- Presented and sold products and services, enhancing customer relationships to retain accounts.
- Managed customer interactions by addressing inquiries, complaints, and concerns, contributing to customer satisfaction.
- Documented customer account records and facilitated escalations to management, supporting resolution of complex issues.
Corporate Loss Prevention Associate
Belk Inc.
Charlotte, NC
06.2013 - 09.2016
- Conducted investigations into internal and external theft and vendor fraud, contributing to enhanced security measures.
- Monitored adherence to standard operating procedures in loss prevention and security, by effectively managing critical incidents to minimize risk.
- Responded promptly to calls from all locations, facilitating timely communication and resolution of loss prevention issues.
Protection Specialist
Iverify Security
Charlotte, NC
02.2011 - 06.2013
- Implemented processes to mitigate property and financial losses, ensuring compliance with standard operating procedures for loss prevention and risk management.
- Monitored security and safety issues using PTZ and IP cameras, identifying and addressing potential risks and shrink issues to enhance overall security.
- Assisted in supervisory responsibilities by training and mentoring new hires, contributing to improved team cohesion and operational effectiveness.
Education
Bachelor's Degree - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NCHigh School Diploma - General Education
Rod of God Christian Academy
Charlotte, NCSkills
- Risk Assessment
- Regulatory Compliance
- Market analysis
- Lead generation
- Customer relationship management
- Experienced in Customer Relations
- Negotiation skills
- Skilled in Critical Thinking
- Experienced With Time Management
- Microsoft Office proficiency
- Effective communication skills
- Risk management
Timeline
New Construction Security Consultant
CPI Security Systems Inc.
09.2025 - Current
Real Estate Broker
ERA Live Moore
01.2019 - Current
Business Retention Specialist
Spectrum Business: Charter Communications
09.2016 - 05.2018
Corporate Loss Prevention Associate
Belk Inc.
06.2013 - 09.2016
Protection Specialist
Iverify Security
02.2011 - 06.2013
Bachelor's Degree - Criminal Justice
University of North Carolina At Charlotte
High School Diploma - General Education
Rod of God Christian Academy