Charylene McKinnon
Fort Worth,United States
Summary
Results-driven professional with extensive experience in document preparation and calendar management at Ridgmar Plaza Apts. Known for increasing operational efficiency and nurturing client relationships. Dedicated to providing outstanding customer service and enhancing office productivity. Professional Personal Assistant with strong organizational and multitasking skills. Adept at supporting office operations and managing executive schedules. Known for effective team collaboration and adaptability in dynamic environments. Reliable, results-driven, with strong focus on confidentiality and communication.
Overview
17
17
years of professional experience
Work History
Cashier/Shift Lead
Tom's Fried Chicken
Whitesettlement, Texas
07.2019 - Current
- Efficiently processed customer transactions through point-of-sale systems, streamlining operations.
- Balanced cash drawer and registers at end of shifts, maintaining accuracy in financial reporting.
- Provided prompt resolution of customer inquiries and issues, delivering outstanding service.
- Trained new employees on operational procedures and customer service practices for enhanced team performance.
- Maintained organized and clean checkout area, contributing to positive shopping experiences.
- Developed strong customer relationships to promote repeat patronage.
Personal Assistant to the Office Manager
Ridgmar Plaza Apts
Fort Worth, Texas
05.2025 - 08.2025
- Coordinated office operations, ensuring seamless communication between departments.
- Managed scheduling and calendar arrangements for Office Manager, optimizing time management.
- Developed and implemented filing systems, enhancing document retrieval efficiency.
- Assisted in preparing reports and presentations, improving information clarity for team meetings.
Shift Lead Supervisor
Dunkin Donuts & Baskin Robbins
Whitesettlement, Texas
08.2008 - 03.2009
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members on effective workflow management and customer service techniques.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Coordinated shift schedules to optimize workforce allocation and maintain coverage during peak hours.
Education
No Degree - Clerical
Ventura Jr. College
Ventura, California 1993
High School Diploma - General Studies
Ventura High
Ventura, California 05.1992
Skills
- Document preparation
- File management
- Calendar management
- Meeting planning
- Positive attitude
- Customer service
- Dedicated team player
- Relationship building
- Client interaction
- Opening and closing procedures
- Team bonding
- Clerical support
Timeline
Personal Assistant to the Office Manager
Ridgmar Plaza Apts
05.2025 - 08.2025
Cashier/Shift Lead
Tom's Fried Chicken
07.2019 - Current
Shift Lead Supervisor
Dunkin Donuts & Baskin Robbins
08.2008 - 03.2009
No Degree - Clerical
Ventura Jr. College
High School Diploma - General Studies
Ventura High