Charymae Walker

• Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
• Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
• Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
• Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
• Kept meticulous records of correspondence between management and tenants.
• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Collected monthly rent payments and other fees, always properly recording, and processing money.
• Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Completed annual rent calculations using database software.

Adept at leveraging advanced MS Office Suite knowledge and critical thinking skills, I significantly enhanced client relations and operational efficiency at United Health Group. My technologically savvy approach and strategic planning prowess have consistently driven positive outcomes, showcasing a commitment to excellence and a results-driven mindset. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Elected as "Subject Matter EXpert" within 6 months of employment. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Hardworking Training Coordinator well-versed in handling all support functions and managing communication between trainers and participants. Skilled in identifying areas of focus. Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness. Introduced standardized training for cohesive learning environments. Prepared and presented supplementary learning material to support structured lessons. Implemented diverse instructional methods, optimizing trainee engagement. Developed effective training plans based on department needs and objectives. Monitored and reported trainee progress, introducing new learning tools to address individual needs. Implemented new training courses after assessing corporate data and identifying employee weaknesses. Delivered instructional presentations on equipment use, focusing on efficiency and safety. Performed product demonstrations for both prospective clients and existing clients as needed. Developed expertise in product knowledge, technical knowledge, and industry and process knowledge in relevant product areas. Maintained a thorough understanding of the marketplace, competitors, and industry trends in order to identify new business and marketing opportunities. Provide training with the sales team on product knowledge. Present the client requirements to the management to deliver solutions as per client needs. Promoted products to increase company sales volume.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Reliable and upbeat sales representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.