Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charynton Stewart

Cooper City

Summary

At Walgreens, I spearheaded pharmacy operations, enhancing efficiency and reducing medication errors by implementing innovative inventory systems and fostering a culture of continuous improvement. My leadership not only maximized profitability but also elevated patient care standards, leveraging skills in pharmacy operations management and teamwork to achieve exceptional results. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Operations Manager

Walgreens Pharmacy
12.2023 - Current
  • Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
  • Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
  • Improved pharmacy efficiency by streamlining operations and implementing new inventory management systems.
  • Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
  • Optimized workflow processes within the pharmacy to reduce wait times for patients without compromising accuracy or safety standards in prescription fulfillment.
  • Supervised a team of pharmacists and technicians, fostering an environment of collaboration, continuous improvement, and mutual respect among team members.
  • Enhanced employee engagement and performance through regular feedback sessions, performance reviews, and professional development opportunities.
  • Analyzed data on dispensing errors to identify trends, leading to the implementation of targeted strategies for error reduction.
  • Reduced medication errors through meticulous oversight of prescription fulfillment processes and staff training.
  • Facilitated seamless transitions between shifts by creating comprehensive handoff procedures, ensuring efficiency and consistency in pharmacy operations.
  • Maintained compliance with all regulatory requirements, ensuring timely completion of audits and inspections without significant findings.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.

Pharmacy Technician

Walgreens Pharmacy
11.2020 - 12.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Collected co-payments or full payments from customers.
  • Managed opening and closing duties for pharmacy.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Resolved third-party billing, computer system and customer service issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Designated Hitter

Walgreens
05.2020 - 11.2020
  • Efficiently managed multiple tasks simultaneously, balancing the needs of customers with store responsibilities effectively.
  • Prepared merchandise displays according to store guidelines, driving interest in featured products and promotions.
  • Resolved customer complaints professionally, turning negative experiences into opportunities for improvement.
  • Supported store management in implementing promotional activities and visual merchandising strategies for maximum impact.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Cashier

Walgreens
11.2019 - 05.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Bachelors Of Science - Natural And Applied Sciences

Florida International University
Miami, FL

High School Diploma -

College Academy
Davie, FL
06.2020

Associate Of Arts And Sciences -

Broward College
Fort Lauderdale, FL
06.2020

Skills

  • Training and mentoring
  • Inventory Control
  • Pharmacy operations management
  • Immunizations
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Multitasking
  • Reliability
  • Organizational Skills
  • Adaptability and Flexibility
  • Professionalism
  • Decision-Making
  • Customer Service
  • Prescription Filling

Certification

  • CPhT - Certified Pharmacy Technician
  • CPR Certified

Timeline

Pharmacy Operations Manager

Walgreens Pharmacy
12.2023 - Current

Pharmacy Technician

Walgreens Pharmacy
11.2020 - 12.2023

Designated Hitter

Walgreens
05.2020 - 11.2020

Cashier

Walgreens
11.2019 - 05.2020

Bachelors Of Science - Natural And Applied Sciences

Florida International University

High School Diploma -

College Academy

Associate Of Arts And Sciences -

Broward College

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Charynton Stewart