Summary
Overview
Work History
Skills
Skill Sets
Certification
Timeline
Generic

Charysma Miles

Detroit,MI

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Oakmont Sterling
10.2024 - 04.2025
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Corresponded with clients and vendors through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Provided companionship and support with daily living activities.

Material Handler

Good Will
05.2024 - 10.2024
  • Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
  • Received and unpacked shipments and new equipment as directed.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Collaborated with team members to meet tight deadlines and increase productivity.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Administrative Assistant

Curus
01.2023 - 04.2023
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with insurance providers, nurses and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Liaised between clients and health care professionals and maintained effective lines of communication.

Security Specialist

Sterling Security
08.2019 - 01.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
  • Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Office Coordinator

City of Burbank Public Works
01.2019 - 06.2019
  • Collaborated with various departments to streamline processes and improve interdepartmental communication.
  • Efficiently managed infrastructure and service invoices.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
  • Analyzed and refined documentation, and policy updates.

Skills

  • Great active listener
  • Meticulous and organized
  • Excellent Writing Skills
  • Adaptive team player
  • Excellent Interpersonal Skills
  • Telephone skills
  • Data entry experience
  • Verbal and written communication
  • Proficient computer skills
  • Office equipment operations
  • Photo and Lightworks video editing knowledge

Skill Sets

Light Works Video Editing, Attention to Details, Excellent Writing Skills, Team Player, Good Listener, Excellent Communicator, Excellent Interpersonal Skills

Certification

GREEN DOOR INITIATIVE TRAINING


• OCCUPATIONAL HEALTH AND SAFETY (30 HOURS) CARD

• ASBESTOS CONTRACTOR/SUPERVISOR LICENSE

• LEAD ABATEMENT WORKER LICENSE

• CONSTRUCTION CERTIFICATION (40 HOURS)

• HAZMAT INTRODUCTORY CERTIFICATION

• NCCER CERTIFIED

Timeline

Receptionist

Oakmont Sterling
10.2024 - 04.2025

Material Handler

Good Will
05.2024 - 10.2024

Administrative Assistant

Curus
01.2023 - 04.2023

Security Specialist

Sterling Security
08.2019 - 01.2023

Office Coordinator

City of Burbank Public Works
01.2019 - 06.2019

Similar Profiles

CREATE PROFILE