Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Chase Alexander

Chase Alexander

Property Management
Oceanside,US

Summary

Dynamic Residential Property Manager at Scott & Quinn, recognized for enhancing tenant satisfaction and maximizing occupancy rates through innovative marketing strategies. Skilled in property inspections and effective communication, I streamlined rent collection processes, reduced maintenance costs, and fostered a collaborative team environment, ensuring compliance with fair housing laws and elevating property value.

Overview

21
21
years of professional experience

Work History

Residential Property Manager

Scott &Quinn
04.2000 - 12.2020
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Educated potential tenants on community policies and expectations to ensure a cohesive living environment for all residents.
  • Conducted regular performance evaluations of staff, implementing corrective action when necessary and rewarding exceptional employees.
  • Developed strong relationships with local service providers to secure competitive pricing on necessary services and repairs.
  • Maximized occupancy rates by implementing effective marketing strategies and conducting property tours for potential residents.
  • Collaborated with leasing agents to maintain up-to-date knowledge of available units and market trends affecting rental rates.
  • Established preventative maintenance schedules to minimize downtime of facilities while maximizing cost efficiency.
  • Led staff training initiatives focusing on customer service excellence while fostering a positive work culture for property management team members.
  • Coordinated with legal counsel when necessary in handling evictions or other disputes arising from lease violations or non-payment issues.
  • Streamlined rent collection processes, ensuring timely payments and reducing delinquency rates.
  • Ensured compliance with local laws and regulations, staying updated on changes affecting the rental market.
  • Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
  • Reduced maintenance costs with efficient scheduling, prioritizing urgent repairs, and coordinating with contractors.
  • Managed budgets effectively, reviewing expenses regularly and negotiating favorable contracts with vendors.
  • Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
  • Enhanced property value by overseeing renovation projects and recommending improvements to common areas.
  • Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
  • Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
  • Implemented resident retention programs, fostering a sense of community through social events and timely communication.
  • Provided excellent customer service to current tenants while attracting new residents through engaging outreach efforts.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.

Landscaper

Kim Roessler
04.2000 - 09.2018
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Performed planting, watering, mulching, and edging of lawns.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
  • Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
  • Conducted regular site visits to monitor progress on ongoing projects ensuring adherence to established timelines.
  • Assisted clients in selecting appropriate plants based on climate conditions, soil types, and desired aesthetics.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Installed stonework according to landscape design plan and client specifications.
  • Cut trees and shrubs to shape and maintain landscape.

Paint and Make Ready Apartments

Kim Roessler
04.2000 - 03.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Resolved problems, improved operations and provided exceptional service.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Real Estate License -

ED Online
Oregon, United States
05.2001 -

High School Diploma -

Passaic County Technical & Vocational High School
Wayne, NJ.
05.2001 -

Skills

Property management expertise

Timeline

Real Estate License -

ED Online
05.2001 -

High School Diploma -

Passaic County Technical & Vocational High School
05.2001 -

Residential Property Manager

Scott &Quinn
04.2000 - 12.2020

Landscaper

Kim Roessler
04.2000 - 09.2018

Paint and Make Ready Apartments

Kim Roessler
04.2000 - 03.2018

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