Chase Appel
GRUNDY CENTER,IA
Summary
Dynamic professional with a proven track record in leadership at The City of Grundy Center, enhancing team performance and ensuring customer satisfaction. Understanding of multiple programming languages and an adept troubleshooter, I excel in fast-paced environments, demonstrating exceptional problem-solving and interpersonal skills. Expertise in technology and a commitment to excellence delivering outstanding results.
Overview
7
7
years of professional experience
Work History
Bartender
Town & Country Golf Club
05.2023 - 08.2024
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Manager
The City of Grundy Center
05.2021 - 08.2022
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Lifeguard
Grundy Family Aquatic Center
05.2017 - 08.2020
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Upheld hygiene standards in pool and surrounding area.
Education
Bachelor of Arts - Computer Science
Central College
Pella, IA05-2025
Skills
- Software development
- Algorithm design
- Machine learning
- Web development
- Mobile application development
- Information retrieval
- Troubleshooting skills
- Network architecture
- User interface design
- Agile framework
- Database management
- Python programming
Timeline
Bartender
Town & Country Golf Club
05.2023 - 08.2024
Manager
The City of Grundy Center
05.2021 - 08.2022
Lifeguard
Grundy Family Aquatic Center
05.2017 - 08.2020
Bachelor of Arts - Computer Science
Central College
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