Chase Bailey
Columbus,MS
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Baskin Robbins Shift Leader
Baskin Robbins Ice Cream
05.2023 - 02.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Sales Associate
Dicks Sporing Goods
10.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Columbus High School
Columbus, MS05.2024
High School Diploma -
East Mississippi Community College
Scooba, MS05.2024
Skills
- Equipment Troubleshooting
- Cash Handling
- Customer Service Management
- Role Modeling
Timeline
Sales Associate
Dicks Sporing Goods
10.2023 - 12.2023
Baskin Robbins Shift Leader
Baskin Robbins Ice Cream
05.2023 - 02.2024
High School Diploma -
Columbus High School
High School Diploma -
East Mississippi Community College