Dynamic team player with strong customer service skills. Proven ability to streamline operations and enhance communication between teams, ensuring timely incentive payouts and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Incentive Team Member
Bright Ops
Provo
07.2023 - Current
Managed and organized project data using Google Sheets to ensure accurate and efficient tracking of incentive-related information.
Coordinated with external companies to provide required documentation, ensuring customers received their eligible incentive payments.
Acted as a liaison between the installation team and third-party incentive providers, streamlining communication and reducing delays in payouts.
Cashier
Walk the Line
Pleasant Grove
05.2022 - 06.2023
Prepped fresh ingredients and maintained workstation readiness to support chefs in a fast-paced kitchen environment.
Operated the cashier station, accurately processing customer orders and payments.
Assisted customers with menu selections, ensuring a positive and efficient dining experience.
Crew Member Team Leader
Pizza Pie Cafe
Highland
03.2021 - 01.2023
Trained and proficient in all restaurant stations, including cashier, topping line, dishwashing, pasta station, and dough sheeter.
Provided flexible support by rotating between roles to maintain smooth operations during peak hours.
Assisted in leadership tasks and developed management skills while working toward a managerial position.
Education
Some College (No Degree) - Mechanical Engineering
UVU
Orem
Skills
Customer Service & Communication – Assisting customers, handling orders, and ensuring positive dining experiences
Team Collaboration – Supporting chefs, installers, and coworkers across multiple roles to keep operations running smoothly
Multi-Position Training – Proficient in cashiering, food prep, topping, pasta station, dough sheeting, and dishwashing
Data Management – Organizing and tracking information using Google Sheets for accurate and efficient record-keeping
Cross-Company Coordination – Communicating with external organizations to facilitate customer incentives and resolve issues
Adaptability – Quickly learning new roles and responsibilities in fast-paced environments
Leadership Development – Gaining experience in supervisory tasks and preparing for a management role