Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chase Bolt

Blachly,OR

Summary

Multi-talented Sales Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers.

Skilled Sales Clerk adept at operating in fast-paced retail environments. Proficient in cash register operations, bagging and returns procedures.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Sales Clerk

Horton Market
03.2023 - 11.2023
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Kept front check out area clean and organized for efficient service.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Processed payments and returns with accuracy and efficiency.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Opened and closed store by balancing cash registers and receipts.
  • Scanned merchandise and bagged using appropriate strategies for different items.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.

Customer Service Representative

First Call Resolution (FCR)
07.2015 - 02.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Trained new personnel regarding company operations, policies and services.

Sales Clerk

Lids/Lids Locker Room
01.2014 - 06.2015
  • Kept front check out area clean and organized for efficient service.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
  • Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
  • Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
  • Participated in regular training sessions, staying current on product knowledge and best practices for effective sales techniques.
  • Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
  • Customized Hats and T-shirts
  • Trained and mentored new sales representatives.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

High School Diploma -

Springfield High School
Springfield, OR
06.2006

Skills

  • Product Merchandising
  • Suggestive Selling
  • Inventory Control
  • Loss Prevention
  • Cash Register Operation
  • Technical Support
  • Cash Handling
  • Accurate Money Handling
  • Reliability
  • Active listening
  • Telephone etiquette
  • Product knowledge
  • Cleaning
  • Customer Service
  • Quick Learner
  • Productive

Timeline

Sales Clerk

Horton Market
03.2023 - 11.2023

Customer Service Representative

First Call Resolution (FCR)
07.2015 - 02.2023

Sales Clerk

Lids/Lids Locker Room
01.2014 - 06.2015

High School Diploma -

Springfield High School

Similar Profiles

CREATE PROFILE
Chase Bolt