Results-driven professional with expertise in customer relations and operations management. Proven track record in enhancing team performance and streamlining processes to achieve operational excellence.
Overview
8
8
years of professional experience
Work History
Swing Driver
Federal Express
Paducah, KY
09.2024 - 12.2025
Operated delivery vehicles to ensure timely package distribution.
Conducted pre-trip inspections to maintain vehicle safety and compliance.
Navigated routes efficiently, optimizing delivery schedules and reducing fuel consumption.
Collaborated with team members to enhance workflow efficiency and customer satisfaction.
Owner/Managing Partner
Big Tex Moving
Garland, TX
06.2018 - 06.2024
Directed daily operations, ensuring seamless execution of residential and commercial moves.
Implemented efficient scheduling systems, optimizing crew assignments and reducing downtime.
Developed training programs for new hires, enhancing team performance and service quality.
Managed customer relationships, resolving issues promptly to maintain high satisfaction levels.