Summary
Overview
Work History
Education
Skills
Timeline

Chase Cecil

Cleveland,OH

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.

Overview

3
3
years of professional experience

Work History

Server

Carrabba's Italian Grill
12.2021 - 06.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Fast Eddie's
09.2021 - 12.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Greeted guests warmly to foster welcoming environment.
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
  • Followed workplace safety procedures to reduce accidents and hazards.

Gym Receptionist

3D Center
02.2021 - 09.2021
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
  • Directed guests and appointments to fitness consultants to increase membership enrollments.
  • Referred unresolved customer issues to management for further investigation.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Medical Receptionist

Lake Effect Health
01.2020 - 02.2021
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.

Bakery Clerk

Royal Donut
07.2019 - 01.2020
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.

Education

High School Diploma -

Invictus High School, Cleveland, OH
06.2021

Skills

  • Suggestive Selling
  • Table Setting Arrangements
  • Stocking and Replenishing
  • Menu Memorization
  • Dining Customer Service
  • Sales Expertise
  • Cash Handling
  • To-Go Order Preparation
  • Customer Inquiries
  • Welcoming Guests
  • Maintaining Guest Records
  • Information Protection
  • File Management
  • Clerical Support
  • Call Transfers
  • Pre-Hospital Care
  • Reminder Calls
  • Critical Thinking
  • Electronic Medical Record
  • Patient Data Processing
  • Medical Records Management
  • Front Desk Operations
  • Patient Callbacks

Timeline

Server - Carrabba's Italian Grill
12.2021 - 06.2022
Server - Fast Eddie's
09.2021 - 12.2021
Gym Receptionist - 3D Center
02.2021 - 09.2021
Medical Receptionist - Lake Effect Health
01.2020 - 02.2021
Bakery Clerk - Royal Donut
07.2019 - 01.2020
Invictus High School - High School Diploma,

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Chase Cecil