Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chase Cheng

Chase Cheng

Los Angeles,CA

Summary

Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Brings clean MVR with no violations, CDL manual transmission license and current Hazardous Materials,Tank Vehicle,Doubles/Triples endorsement and TWIC card, Customer-oriented and skilled at promoting customer retention, Well-coordinated in handling all customer, documentation and business needs, and completing accurate logs and paperwork.

Overview

12
12
years of professional experience

Work History

Truck Driver

HXC Trucking Inc
Irwindale
02.2024 - Current
  • Managed personal driving time according to Hours of Service regulations.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
  • Complied with DOT requirements for background checks prior to operating a CMV.

Associate Banker

East West Bank
Los Angeles, CA
04.2022 - 02.2024
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.

Truck Driver

X Speed Transportation INC
Chino, CA
09.2019 - 04.2022
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Provided customer service by responding to inquiries about services offered or directions to destination locations.

Server (Trainer)

Bulgogi Hut Korean BBQ
Los Angeles, CA
11.2016 - 09.2019
  • Provided excellent customer service to ensure satisfaction.
  • Monitored performance of trainees throughout the course duration to identify areas for improvement.

Restaurant Manager

Canton City Restaurant
Vernal, UT
05.2012 - 11.2016
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.

Education

Bachelor - Hotel Management

Wuhan Marine College
Wuhan, Hubei, China
07-2009

Skills

  • OTR Driving
  • Doubles/Triples
  • Tanker
  • Hazardous Materials
  • TWIC Card
  • Clean Driving Record
  • Manual Transmission CDL
  • Customer Service
  • Money Handling
  • Honed marketing skills
  • Customer relationship development
  • Equipment Operation
  • Safe Driving
  • Load security
  • Vehicle inspections
  • Inclement weather driving
  • Dependable and reliable
  • Accurate record keeping

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Full Professional

Timeline

Truck Driver

HXC Trucking Inc
02.2024 - Current

Associate Banker

East West Bank
04.2022 - 02.2024

Truck Driver

X Speed Transportation INC
09.2019 - 04.2022

Server (Trainer)

Bulgogi Hut Korean BBQ
11.2016 - 09.2019

Restaurant Manager

Canton City Restaurant
05.2012 - 11.2016

Bachelor - Hotel Management

Wuhan Marine College

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Chase Cheng