Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chase Coates

The Woodlands,TX

Summary

Professional account management professional with strong focus on building and maintaining client relationships. Adept at driving results through collaborative teamwork and adaptable to changing needs. Skilled in communication, negotiation, and problem-solving. Reliable and goal-oriented, with proven track record exceeding sales goals in maximizing profits while promoting customer satisfaction.

Overview

10
10
years of professional experience

Work History

Drop Trailer Account Representative

TQL
04.2024 - Current
  • Implemented ~25 customized account plans to meet individual client needs.
  • Expanded customer base by 65% by conducting market research and identifying potential leads.
  • Negotiated contract terms with clients, securing profitable deals while maintaining mutual satisfaction.


Brand Manager - Ecommerce and Digital Marketing

STCLAIRCONCEPTS LLC
04.2022 - 03.2024
  • Created and developed 5-year business plan across 3 websites using social media to generate 15% year on year profit, add jobs, meet demand of people that leveraged distributors within USA. Timing was driven mostly by significant growth of e-commerce partially driven by COVID
  • Cultivated relationships with key stakeholders, vendors, and industry influencers to achieve 15% increase in positive brand experiences.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Streamlined online customer journey, resulting in 20% enhanced user satisfaction and 15% increased time spent on site.

Social Media Strategist

Milam Langella Primary Political Campaign
01.2022 - 03.2022
  • Monitored online presence of Milam Langella's campaign brand to achieve 15% increase in engagement with users and strengthen constituent relationships.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media across various social media platforms achieving a 10% increase in ROI on ad spend.
  • Collected and analyzed metrics resulting in 10% growth opportunities.


Lead Valet

Standard Parking Plus
06.2014 - 09.2018
  • Resolved customer complaints through calm, constructive communication.
  • Trained junior staff in customer care, driving and parking operations to uphold standards.
  • Handled cash, made accurate change and maintained balanced cash drawer.

Education

Bachelor of Science - Political Science

Texas A&M University
College Station, TX
08.2021

Blinn College
12.2017

Southwestern University
Georgetown, TX
12.2016

Skills

  • Microsoft Office
  • Load Manager
  • Data analytics
  • Coding

Accomplishments

  • Southwestern Football Alum 2016-2017 NCAA SCAC Champions
  • Boys State Alum 2016

Timeline

Drop Trailer Account Representative

TQL
04.2024 - Current

Brand Manager - Ecommerce and Digital Marketing

STCLAIRCONCEPTS LLC
04.2022 - 03.2024

Social Media Strategist

Milam Langella Primary Political Campaign
01.2022 - 03.2022

Lead Valet

Standard Parking Plus
06.2014 - 09.2018

Blinn College

Southwestern University

Bachelor of Science - Political Science

Texas A&M University

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Chase Coates