Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

CHASE COPPOLA

Gainesville,VA

Summary

Dynamic Sports Management graduate with hands-on experience as a Client Service Specialist Intern. Proven ability to thrive in fast-paced environments, delivering exceptional service while managing client needs effectively. Eager to leverage skills and experience to contribute to a forward-thinking sports organization and drive success in a collaborative setting.

Overview

4
4
years of professional experience

Work History

Client Service Specialist Intern

Sports Management Worldwide
Washington, DC
05.2024 - 08.2024
  • Optimized negotiation strategies by gathering information on industry trends and relevant best practices.
  • Conducted market research, capitalized on new player opportunities, and enhanced career prospects.
  • Led special projects to enhance client services through the creation of training manuals.
  • Spearheaded agent operations by overseeing scheduling, client communications, and file management.
  • Compiled successful case studies on NIL deals to drive informed decision-making.

Team Sports Lead Associate

DICKS SPORTING GOODS
Suffolk, VA
03.2023 - 08.2024
  • Enhanced customer experience through detailed explanations of apparel and sports equipment features.
  • Created an assortment of sports equipment by diligently maintaining store displays and upholding housekeeping standards and procedures
  • Consistently ensured conformity to company standards for presenting merchandise and adhering to planograms for premium apparel and equipment brands in the sporting goods sector.

Volunteer Event Director Assistant

Old Dominion University Student Rec Center
Norfolk, VA
03.2023 - 05.2023
  • Adeptly handled pre-event requirements, addressing various concerns in advance for a seamlessly executed event.
  • Implemented efficient coordination of event details, encompassing facility arrangements, catering services, and entertainment.
  • Oversaw team's efforts to ensure banquet space was clean and presentable at all times for guest satisfaction.

University Athletic Center Associate

Mary Baldwin University
Staunton, VA
09.2020 - 08.2022
  • Ensured the safe operation of equipment by conducting tutorials and demonstrations on proper use and form.
  • Facilitated the achievement of fitness and healthy living goals for members, fostering a welcoming atmosphere.
  • Ensured compliance with facility safety rules and operational policies.

Education

Bachelor's degree - Human Movement Sciences; Sports Management

Old Dominion University
Norfolk, VA
08-2024

Skills

  • Strong verbal and written communicator
  • Leadership capability
  • Self-motivator
  • Strategic planner
  • Reliability and adaptability
  • Customer service understanding

Accomplishments

Mary Baldwin University
Fall 2020 – Spring 2022
Business Management Major
• Honor Roll [Sophomore, 2021]
• Dean's List [Sophomore, 2021]

Affiliations

Mary Baldwin University
Fall 2020 – Spring 2022
• Division III Men’s Intercollegiate Soccer Athlete

Timeline

Client Service Specialist Intern

Sports Management Worldwide
05.2024 - 08.2024

Team Sports Lead Associate

DICKS SPORTING GOODS
03.2023 - 08.2024

Volunteer Event Director Assistant

Old Dominion University Student Rec Center
03.2023 - 05.2023

University Athletic Center Associate

Mary Baldwin University
09.2020 - 08.2022

Bachelor's degree - Human Movement Sciences; Sports Management

Old Dominion University

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