At Patterson Honda, as Director of Finance, I spearheaded a team to a record 22% finance penetration rate increase, leveraging cash flow management and robust lender relationships. My leadership not only maximized profits but also significantly enhanced customer satisfaction through strategic F&I initiatives, showcasing my ability to produce results and foster team growth.
- Produced the highest profit per retailed unit, as well as, sold the highest penetration of aftermarket products in the stores operating history. (Reports available upon request)
- Lead a team of finance professionals to drive revenue growth and enhance customer satisfaction through strategic finance and insurance (F&I) products and services.
- Develop and implement sales strategies to meet and exceed monthly targets, resulting in a 22% increase in finance penetration rates.
- Manage the dealership's finance department operations, including budgeting, forecasting, and financial reporting.
- Cultivate strong relationships with lenders to negotiate favorable terms and secure competitive financing options for customers.
- Conduct effective training programs for sales and finance staff to ensure compliance with regulatory requirements and maximize sales opportunities.
- Streamline finance processes and implement digital solutions to enhance efficiency and customer experience.