Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Chase Crouch

Fort Worth,Texas

Summary

Dynamic and results-driven professional with a proven track record at TruGreen Lawn Care, excelling in relationship building and effective communication. Demonstrated expertise in CRM software and problem-solving, achieving increased customer satisfaction and sales revenue through tailored solutions and exceptional service. Committed to continual improvement and operational efficiency.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

8
8
years of professional experience

Work History

Uber Eats Driver

Contracted
12.2024 - Current
  • Operated delivery vehicles efficiently, ensuring timely arrival at designated locations.
  • Adhered to local traffic laws and regulations, promoting safe driving practices.
  • Resolved customer inquiries efficiently, ensuring high satisfaction levels through effective communication.
  • Sought ways to improve processes and services provided.
  • 2500 Delivers as of September 2025

Outside Sales Representative

TruGreen Lawn Care
01.2025 - 04.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Outside Sales Representative

Weed Man Lawn Care
02.2024 - 05.2024
  • Developed relationships with clients to understand needs and offer tailored solutions.
  • Conducted product demonstrations to educate potential customers on features and benefits.
  • Collaborated with team members to identify new sales opportunities in assigned territories.
  • Utilized CRM software to track leads, manage customer interactions, and report sales activities.
  • Assisted in crafting marketing materials that effectively communicated product advantages.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Responded promptly to customer inquiries, ensuring high levels of satisfaction and retention.
  • Monitored competitor activity to inform strategies and refine sales approaches effectively.
  • Negotiated contracts with clients while balancing company objectives for profitability and customer satisfaction.
  • Utilized CRM software effectively to manage client information, track communication history, and schedule follow-ups for increased efficiency.
  • Streamlined sales processes by implementing time-saving administrative tools which reduced paperwork burden on team members.
  • Achieved higher levels of customer trust by providing accurate product knowledge along with excellent communication skills.
  • Trained new Outside Sales Associates on best practices for successful selling techniques, improving team performance overall.
  • Regularly monitored sales performance against established goals, making adjustments as needed to ensure consistent achievement of targets throughout the year.
  • Increased sales revenue by cultivating strong relationships with clients and identifying their needs.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
  • Recorded accurate and efficient records in customer database.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Averaged 7-12 leads a week which resulted in 2-8 sales a week from our closing sales team.

Vehicle State Inspector /Tire and Lube Technician

Drivers Edge Auto
10.2023 - 12.2023
  • Conducted thorough vehicle inspections to ensure compliance with state regulations.
  • Identified safety deficiencies and recommended corrective actions for vehicle repairs.
  • Maintained detailed records of inspection results and communicated findings to clients.
  • Collaborated with repair technicians to facilitate timely resolution of identified issues.
  • Implemented best practices for inspection processes to enhance service efficiency.
  • Educated customers on maintenance protocols and safety requirements post-inspection.
  • Utilized inspection software to streamline documentation and reporting procedures.
  • Improved inspector training programs by contributing subject matter expertise and sharing best practices with colleagues.
  • Maintained up-to-date knowledge of relevant regulations, laws, policies, and best practices within the state inspector role.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.
  • Recorded inspection and test results on data sheets.
  • Monitored product quality at all stages of production process.
  • Operated and maintained testing equipment.
  • Utilized diagnostic tools to assess vehicle needs, improving service accuracy and customer satisfaction.
  • Inspected tires for wear and damage, recommending services to enhance customer safety.
  • Maintained cleanliness and organization of work area, promoting a safe and efficient operational flow.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
  • Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Greeted customers and answered questions about oil changes and other services.
  • Flushed and refilled radiators, alternators, and transmissions.
  • Checked, installed and repaired rotors, pads, and drums.

General Laborer

ACT Home Energy
01.2023 - 10.2023
  • Operated hand and power tools for home energy efficiency projects.
  • Assisted in installation of insulation and weatherization materials to enhance energy conservation.
  • Maintained clean and organized work environment to uphold safety standards.
  • Collaborated with team members to execute project tasks efficiently and effectively.
  • Identified and reported safety hazards during site assessments to improve workplace safety.
  • Supported inventory management by tracking supplies and equipment usage on-site.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Notified supervisors of defective equipment or material.
  • Performed quality checks on products and materials to identify any defects.
  • Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Operated heavy equipment safely to transport materials and complete tasks as required.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Used variety of hand and power tools to complete tasks.
  • Moved and cleared debris from work sites to dispose of in designated areas.

Delivery Driver / Associate

Potbelly's Sandwich Shop
06.2017 - 09.2019
  • Delivered orders promptly, ensuring customer satisfaction and repeat business.
  • Navigated routes efficiently using GPS technology, reducing delivery time.
  • Maintained vehicle cleanliness and functionality, adhering to safety regulations.
  • Communicated with team members to coordinate deliveries and resolve issues.
  • Assisted in training new drivers on delivery procedures and best practices.
  • Developed strong relationships with customers, fostering loyalty and positive experiences.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Trained new employees on operational procedures and customer interaction best practices.
  • Assisted in inventory management, reducing waste through effective stock rotation techniques.
  • Handled cash register transactions accurately, ensuring prompt service during peak hours.
  • Implemented feedback from customers to improve menu offerings and overall service quality.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

Education

Associate of Science - Psychology

Tarleton State University
Stephenville, TX
05-2021

Associate of Arts - General Studies

Tarrant County College
Fort Worth, TX
08-2019

Skills

  • Time management
  • Valid Driver's license
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Commercial driving
  • Relationship building
  • Schedule management
  • Heavy lifting
  • Attention to detail
  • Team building
  • Conflict resolution
  • Database management
  • Friendly and outgoing
  • Verbal and written communication
  • Physical stamina
  • Patience and tact
  • Interpersonal skills
  • Teamwork and collaboration
  • Problem-solving abilities
  • Effective communication
  • Excellent communication
  • Multitasking
  • Organizational skills
  • Critical thinking
  • Decision-making
  • Active listening
  • Reliability
  • Task prioritization
  • Analytical thinking
  • Work ethic and integrity
  • Cash handling
  • Cleaning and sanitizing
  • Order taking
  • Order verification
  • Reports and documents
  • Point of sale proficiency
  • Proficient in Microsoft 360 Applications
  • Computer assembly
  • Desktop and laptop installations
  • Computer troubleshooting
  • Installation and repair
  • Software installation
  • System upgrades
  • Hardware and software installation
  • Software applications
  • Device configuration
  • Hardware repair
  • Hardware troubleshooting
  • Printers and peripherals installation
  • Software updates
  • Printer setup
  • Remote support
  • Email account set up
  • Virus removal
  • Hardware configuration
  • Performance optimization
  • Programming
  • PC refurbishment
  • Help desk support
  • Preventive Maintenance
  • Work integrity
  • Peripheral repair
  • System backup
  • Apple ios
  • Operating system testing
  • Telephone etiquette
  • AV equipment management
  • Precision soldering
  • Microscope usage
  • Through-hole soldering
  • De-soldering techniques
  • Electronics assembly
  • Hand tools proficiency
  • Power tool operation
  • Fabrication
  • MIG welding
  • Cutting techniques
  • Portable grinders
  • Flux core welding
  • Fluid exchanges
  • Brake systems
  • Axle repairs
  • Drivability Diagnostics
  • Engine repair
  • Computer diagnostics
  • Tire rotation
  • Wheel alignment
  • Cooling system
  • System repairs
  • Clutch repairs
  • Maintenance scheduling
  • Steering mechanisms
  • Electrical systems
  • Chassis lubrication
  • Hybrid systems
  • Component replacement
  • Vehicle maintenance
  • Exhaust systems
  • Hazardous waste management
  • Price quotes
  • Emission control
  • Diagnostic expertise
  • Troubleshooting and diagnosis
  • Engine oil changes
  • Gasket replacements
  • Transmission repair
  • Engine overhauls
  • Changing oil
  • Vehicle test driving
  • Changing tires
  • Safety awareness
  • Engine rebuilds
  • Fuel systems
  • Optimizing engine performance
  • Electrical repair procedures
  • Ordering supplies
  • Steering systems
  • Repair quotes
  • Managing parts
  • Heating and air conditioning
  • Issue resolution
  • Relaying complex information
  • Electrical experience
  • Roadside repair
  • Calibrating systems
  • Microsoft Excel

Languages

English
Native or Bilingual

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I Absolutely love working on my cars and usually have a project going at any given time
  • I love anything Tech related, video games, innovative or interesting software, upgrading hardware on vintage computers etc

Timeline

Outside Sales Representative

TruGreen Lawn Care
01.2025 - 04.2025

Uber Eats Driver

Contracted
12.2024 - Current

Outside Sales Representative

Weed Man Lawn Care
02.2024 - 05.2024

Vehicle State Inspector /Tire and Lube Technician

Drivers Edge Auto
10.2023 - 12.2023

General Laborer

ACT Home Energy
01.2023 - 10.2023

Delivery Driver / Associate

Potbelly's Sandwich Shop
06.2017 - 09.2019

Associate of Science - Psychology

Tarleton State University

Associate of Arts - General Studies

Tarrant County College

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