Chase Curfman
Phoenix,AZ
Summary
Made recommendations, plans and suggestions to promote continuous improvement on production line. Team-oriented leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Associate
Amazon DSP
09.2024 - Current
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
Fulfillment Supervisor
Hello Fresh
07.2024 - 09.2024
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Prioritized tasks to meet dynamic conditions and changing company demands.
- Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.
Assistant Grocery Supervisor
Kroger
04.2024 - 07.2024
- Improved stock availability by diligently restocking shelves and rotating products to maintain freshness.
- Assisted customers in locating items, providing product information, and offering suggestions for their needs.
- Ensured accurate inventory counts through regular audits and proper documentation of discrepancies.
- Demonstrated flexibility in scheduling to accommodate staffing needs during peak hours or planned absences of fellow employees.
- Reduced employee turnover rate by fostering a supportive work environment and providing ongoing training opportunities.
- Implemented loss prevention strategies to reduce shrinkage levels within the department consistently over time.
Shipping Lead/Supervisor
SanMar
06.2021 - 04.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Delegated tasks strategically and monitored progress for timely completion.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Gained experience with order picking, restock bins, RF unit operation, LTL procedures, receiving trailers, order expediting, OSHA certified for Order Picker and Rider Walkie.
DPS Service Employee
Arizona Department Of Public Safety
01.2020 - 03.2021
- Administrative Assistant for the Information Technology Bureau.
- Completed various administrative tasks such as inputting timesheets, assisted with inventory/supply management, and assisted project management of the bureau.
- Involved in many projects such as Body Worn Cameras policy and procedures, AZDPS Public Safety Portal policy and procedures, AnyConnect (WFH program), EOL Router/Firewalls, CenturyLink Migration Project for various agencies.
- Interacted with a multitude of vendors/state agencies to assist with projects.
- Obtained Lean Six Sigma Green Belt certification.
Mailroom Trainee
The Arizona Republic (GANNETT)
05.2019 - 12.2019
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Certified on the rider walkie pallet jack to prepare machines for operators.
- Diagnosed and troubleshooted simple mechanical machine errors.
Cashier
Sprouts Farmer Market
11.2017 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Assisted other departments with daily operations.
- Checked and pulled defective or expired products from shelves.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Unloaded arriving product stock and moved to store display areas.
Education
Bachelor Of Computer Science - Software Engineering
Southern New Hampshire University
Hooksett, NH01.2027
Diploma -
Bourgade Catholic High School
Phoenix, AZ05.2017
Skills
- 5S
- Problem-Solving
- Analytical and Critical Thinking
- Organization and Time Management
- Training and Development
- Teamwork and Collaboration
- Microsoft Products (Word, Excel, D365, etc)
- Attention to Detail
- Multitasking Abilities
- Flexible and Adaptable
- Interpersonal Communication
- Leadership skills
- Customer Service
- Employee Motivation
- Operations Management
- HMI
- Warehouse Management Software
Certification
- OSHA Order Picker certification
- OSHA Rider Walkie certification
- Lean Six Sigma Green Belt
Timeline
Delivery Associate
Amazon DSP
09.2024 - Current
Fulfillment Supervisor
Hello Fresh
07.2024 - 09.2024
Assistant Grocery Supervisor
Kroger
04.2024 - 07.2024
Shipping Lead/Supervisor
SanMar
06.2021 - 04.2024
DPS Service Employee
Arizona Department Of Public Safety
01.2020 - 03.2021
Mailroom Trainee
The Arizona Republic (GANNETT)
05.2019 - 12.2019
Cashier
Sprouts Farmer Market
11.2017 - 03.2019
Bachelor Of Computer Science - Software Engineering
Southern New Hampshire University
Diploma -
Bourgade Catholic High School