Proactive problem solver known for strong attention to detail and mechanical knowledge. Experienced in troubleshooting, conducting maintenance, and fostering teamwork, ready to contribute to improving project outcomes and customer satisfaction.
Overview
16
16
years of professional experience
2
2
Certification
Work History
Tech 3, Foreman, Project Manager
STS Security Solutions
North Carolina
09.2022 - Current
Installed and configured security systems, ensuring optimal functionality and compliance with industry standards.
Conducted routine maintenance and troubleshooting of electronic surveillance equipment, enhancing operational efficiency.
Collaborated with team members to implement process improvements, reducing downtime and improving service delivery.
Trained junior technicians on installation procedures and safety protocols, fostering skill development and teamwork.
Assisted in project planning by evaluating site conditions and recommending appropriate security solutions.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Garage Door Technician
Precision Garage Doors
Atlanta, GA
03.2010 - 01.2021
Diagnosed and repaired garage door systems, ensuring optimal functionality and safety standards.
Installed various types of garage doors, providing tailored solutions for residential and commercial clients.
Conducted preventative maintenance services to extend equipment lifespan and enhance performance reliability.
Trained junior technicians on installation techniques, repair processes, and customer service best practices.
Managed inventory levels for tools and parts to ensure timely availability for repairs and installations.
Completed complex garage door installations, ensuring long-lasting functionality and seamless operation.
Increased repeat business through exceptional customer service and followups.
Education
High School Diploma -
Colorado Technical Institute
Colorado Springs, CO
Skills
Attention to detail
Customer service
Works Well Under Pressure
Multitasking and organization
Mechanical Knowledge
Customer interaction
OSHA compliance
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 11 staff members.
Certification
OSHA 30 Hour Certified, OSHA (5/29/2023)
Boom and Scissor lift certified, Certus (10/31/2025)