Chase Ford
York,PA
Summary
I take pride in my strong leadership qualities, which allow me to guide teams effectively while fostering collaboration and achieving goals. I’m always eager to learn and grow, actively seeking opportunities for improvement and open to feedback that enhances my skills. With excellent customer service skills, I’m dedicated to creating positive experiences for clients and ensuring their needs are met. Whether working independently or as part of a team, I am a hard-working and capable individual, committed to delivering high-quality results and maintaining a strong work ethic in every task I take on.
Overview
9
9
years of professional experience
Work History
Restaurant
Heritage Hills Golf Resort and Conference Center
York, PA
03.2023 - Current
- Began as table server providing exceptional customer service to patrons.
- Trained new employees on restaurant procedures, customer service standards, and POS system usage.
- Served as a barback, supporting bartenders by restocking supplies, preparing garnishes, and maintaining a clean and organized bar area.
- Progressed within the company to a bartender role. Building strong relationships with guests, delivering exceptional service by crafting cocktails, and maintaining cleanliness and organization behind the bar.
- Working with the catering department providing bar services at on property weddings, corporate events, and large private gatherings; serving 50+ guests per event.
Avalanche Express Snowtubing Assistant Manager
Heritage Hills Golf Resort and Conference Center
York, PA
12.2020 - Current
- Train, coach, supervise, and lead snowtubing staff in executing proper and safe hill procedures.
- Develop and implement detailed staff schedules based on staffing needs, operational requirements, and employee availability.
- Work hands-on with heavy machinery (Skid-steer, Snow Cat) in initiatives to maintain a fun, attractive, and safe destination for families and guests.
- Operate snowmaking machines during overnight shifts to ensure snow coverage on tubing slopes, maintaining resort readiness for guests.
Water Technician
Compleat Restorations Services
York, PA
06.2020 - 09.2021
- Conducted detailed assessments of water damage and water clear outs. Included pumping, extraction, and drying of affected areas to prevent mold growth.
- Performed demolition on damaged drywall, flooring, and other materials as part of the rebuilding process.
- Worked on carpentry rebuilds, including drywall installation, trim work, and flooring repairs.
- Used specialized tools and machinery (Skid-steer, jackhammer, concrete saw, etc.) to break down and remove materials for rebuilds.
Professional Mover
Picollo's Friendly Movers
York, PA
06.2016 - 10.2020
- Worked on residential and commercial moves, handling items ranging from furniture to fragile collectibles.
- Assisted customers in disassembling and reassembling furniture, ensuring a seamless moving experience.
- Communicated effectively with clients to understand their needs and ensure satisfaction.
- Loaded and unloaded moving trucks, using efficient space management techniques to ensure the safe transport of goods.
- Worked in teams to ensure that all moves were completed efficiently, safely, and on time.
Education
High School Diploma -
York Catholic High School
York, PA05-2022
Skills
- Thrive in both independent and collaborative work environments
- Cultivating a teamwork-based environment
- Thrive in fast-paced environments and stay calm under pressure
- Receptive to guidance, highly coachable, and eager to continuously improve my skills
- Exceptional follow-through abilities and very detail orientation
Affiliations
- Achieved a blackbelt in Karate
- Long-time and proficiant snowboarder
- 4 year High School varsity baseball player
- Achieved a 6 handicap in golf after 2 years of playing
Timeline
Restaurant
Heritage Hills Golf Resort and Conference Center
03.2023 - Current
Avalanche Express Snowtubing Assistant Manager
Heritage Hills Golf Resort and Conference Center
12.2020 - Current
Water Technician
Compleat Restorations Services
06.2020 - 09.2021
Professional Mover
Picollo's Friendly Movers
06.2016 - 10.2020
High School Diploma -
York Catholic High School
Similar Profiles
Kayla McKinleyKayla McKinley
Bartender at Heritage Hills Golf CourseBartender at Heritage Hills Golf Course
Jessica BofillJessica Bofill
Catering Events Lead Bartender at Heritage Hills ResortCatering Events Lead Bartender at Heritage Hills Resort
Elizabeth G. NaugleElizabeth G. Naugle
Bartender at Heritage Hills Resort, Avenue Ale HouseBartender at Heritage Hills Resort, Avenue Ale House