Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chase Foster

Lenoir City,TN

Summary

Experienced leader exceeding 13 years of service within the Supervisory/Managerial role. Adept in operations management and team development. Excelled in fostering relationships, achieving targets, executing and overseeing safety compliances/procedures, and enhancing customer satisfaction. Demonstrated skills in staff management and performance improvement, leading to significant sales boosts and operational efficiencies.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Area Manager

Costco Wholesale Corp
07.2022 - Current
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Assisted in the development of company-wide safety policies and procedures to create a consistent approach to workplace health and safety practices.
  • Coordinated scheduled equipment maintenance checks and inspections in order to detect potential hazards early on and maintain overall workplace security.
  • Reduced workplace incidents by conducting thorough hazard assessments and implementing appropriate control measures.
  • Participated in the review and update of safety data sheets, ensuring accurate information was available for employees regarding hazardous materials.
  • Promoted a proactive safety culture within the organization through ongoing coaching, mentoring, and positive reinforcement of safe behaviors.
  • Collaborated with management to develop site-specific emergency response plans, ensuring a well-prepared workforce in case of emergencies.
  • Maintained documentation of daily notes, safety training records and accident investigations.
  • Prepared and documented health and safety incident reports for management review.
  • Inspected facilities, machinery and safety equipment to identify and correct potential hazards.
  • Created and maintained hazard maps of each department within facility with Software.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Improved workplace safety by implementing proper hazardous material handling procedures and training.
  • Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
  • Safeguarded personnel safety with strict adherence to hazardous materials handling procedures during maintenance tasks.
  • Maintained a safe working environment by adhering to strict safety guidelines and ensuring proper disposal of hazardous waste materials.
  • Increased workplace safety by implementing proper handling procedures for hazardous materials and adhering to OSHA guidelines.
  • Ensured safety regulations were adhered to throughout the supply chain process, minimizing risks associated with hazardous materials handling or transportation incidents.
  • Ensured compliance with safety regulations by closely monitoring the handling of hazardous materials and waste disposal procedures.

Night Merchandising Manager

Costco Wholesale Corp
07.2022 - 08.2023
  • Implemented innovative visual displays that captured attention and boosted sales significantly.
  • Trained and supervised merchandising team members in best practices, improving overall performance.
  • Evaluated merchandise assortment regularly to ensure alignment with consumer preferences and demands.
  • Increased sales by developing and implementing successful merchandising strategies.
  • Managed inventory levels effectively to minimize stock shortages and overstocks.
  • Managed seasonal transitions smoothly, minimizing disruptions while maintaining adequate stock levels.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Coordinated and directed buying team, enforcing compliance with company standards.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.
  • Coordinated logistics operations including scheduling truck deliveries and managing dock appointments efficiently.

Tire Center Manager

Costco Wholesale Corp
07.2016 - 07.2022
  • Designed and launched deals to attract new customers and recapture prior customers for additional purchases.
  • Fielded complaints and concerns from customers and fairly investigated inquiries.
  • Delegated tasks and managed workload for employees based on daily and weekly schedules.
  • Trained and developed team members, assigning, supervising and monitoring workload of each team member to achieve optimal individual development and balance of skills during shifts.
  • Installed, rotated and balanced tires for automobiles and commercial light trucks.
  • Assisted with recruitment, interviewing, and hiring of new employees, ensuring a strong fit within the existing team dynamic.
  • Developed and maintained strong relationships with vendors and suppliers, ensuring timely delivery of high-quality products.
  • Increased overall customer satisfaction by implementing efficient tire center operations and providing exceptional service.
  • Enforced established policy, rules and regulations and procedures to provide safe and efficient working environment.
  • Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth within the company.
  • Implemented safety protocols and procedures, reducing workplace injuries and maintaining a secure environment for employees.

Tire Center Supervisor

Costco Wholesale Corp
08.2014 - 07.2016
  • Led and assigned regular training for employees to include safety training, equipment training and job-specific training.
  • Controlled inventory of tire installation equipment, obtaining and disposing of equipment as appropriate and educating staff on safe and proper operation of tire bay equipment.
  • Handled escalated customer complaints efficiently by finding fair resolutions that satisfied both parties involved while preserving company reputation.
  • Delegated tasks and managed workload for employees based on daily and weekly schedules.
  • Reported any process and equipment problems to maintenance staff to schedule repairs, notifying other personnel as required.
  • Coached team members on proper tire installation techniques, resulting in fewer errors and improved customer satisfaction.
  • Assessed team member performance, providing actionable feedback and administering coaching for behavior and performance concerns to facilitate improvement.

Tire Technician

Costco Wholesale Corp
03.2013 - 08.2014
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.

Gas Station Attendant

Costco Wholesale Corp
11.2012 - 03.2013


  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Completed daily paperwork accurately, streamlining administrative processes for management review.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Conducted regular inspections of fuel storage tanks to prevent possible accidents.
  • Followed safety protocols while working, avoiding accidents and injuries.

Welder

Austin Electrical Enclosures
07.2012 - 11.2012
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
  • Fabricated shop parts directly from blueprints.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Reduced workplace accidents through strict compliance with safety regulations and guidelines.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Enhanced aesthetic appeal of final products with skilled finishing techniques for smooth and clean welds.

General Landscape Laborer

Asthetic Turf and Ag
03.2012 - 09.2012
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Mowed lawns using self-propelled and riding mowers.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Landscaped yards by planting flowers, grass, trees, and bushes.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.

Merchandise Associate

Costco Wholesale Corp
10.2008 - 10.2010
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.

Gas Station Attendant

Costco Wholesale Corp
08.2006 - 07.2008
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Built trustful relationships with customers to encourage return visits.
  • Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Completed daily paperwork accurately, streamlining administrative processes for management review.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Conducted regular inspections of fuel storage tanks to prevent possible accidents.

Team Leader

Lowes Home Improvment
04.2005 - 07.2006
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Evaluated employee performance regularly to provide constructive feedback for continuous improvement.
  • Trained and oriented associates to maximize team performance.

Relocation Specialist

Lawrence Transportation Systems
06.2004 - 04.2005
  • Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
  • Followed verbal and written instructions to properly move and ship products.
  • Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
  • Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
  • Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
  • Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.

Education

Some College - Did Not Finish - General Studies

Forsyth Technical Community College
Winston-Salem, NC

Skills

  • Staff Management
  • Operations Management
  • Relationship building and management
  • Team Development
  • Goals and performance
  • Performance Management
  • Problem Resolution
  • Logical reasoning

Certification

Cardiopulmonary Resuscitation (CPR) Certified


Leadership Development 101 Course completion


Food Safety - Level 2 Certified


Tire Industry Association Certified


Individual Training in the Following:

-Universal Waste and Hazardous Materials Handling and Safety Procedures

-PPE/Ladders/Fire Extinguisher/Pedestrian Safety/Equipment Spotter and Lifting Procedures

-Consumer Products for Recycling

Timeline

Area Manager

Costco Wholesale Corp
07.2022 - Current

Night Merchandising Manager

Costco Wholesale Corp
07.2022 - 08.2023

Tire Center Manager

Costco Wholesale Corp
07.2016 - 07.2022

Tire Center Supervisor

Costco Wholesale Corp
08.2014 - 07.2016

Tire Technician

Costco Wholesale Corp
03.2013 - 08.2014

Gas Station Attendant

Costco Wholesale Corp
11.2012 - 03.2013

Welder

Austin Electrical Enclosures
07.2012 - 11.2012

General Landscape Laborer

Asthetic Turf and Ag
03.2012 - 09.2012

Merchandise Associate

Costco Wholesale Corp
10.2008 - 10.2010

Gas Station Attendant

Costco Wholesale Corp
08.2006 - 07.2008

Team Leader

Lowes Home Improvment
04.2005 - 07.2006

Relocation Specialist

Lawrence Transportation Systems
06.2004 - 04.2005

Some College - Did Not Finish - General Studies

Forsyth Technical Community College

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Chase Foster