Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chase Gonzalez

25 Owl Ct Monticello,GA

Summary

Reliable worker demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to achieve goals and team development. History of thriving in team-oriented environments. Talented Cook executes all station operations to prepare quality food and deliver prompt service. Maintains clean, stocked and well-organized station. Works closely with restaurant personnel to uphold standards of service, resulting in memorable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Sales/Online Professional

Stone Mountain Toyota
10.2023 - Current
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
  • Mentored junior colleagues in mastering consultative selling techniques that prioritize understanding customer needs over pushing products.
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Consistently surpassed sales targets through diligent follow-ups and a strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.

Cook

Miller Union
11.2022 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Grill Cook, Prep, Bartender, SCP Opener, Manager

Longhorn Steakhouse
08.2019 - 02.2023
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
  • Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Garnished and arranged plated meals.
  • Prepared and plated up to 300+ dishes per day in busy, Longhorn restaurant.

Cook

Banshee
02.2022 - 07.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Consistently plated 25-50 high quality ingredient meals on day-to-day basis.

Server, Bartender

Red Lobster
07.2018 - 08.2019
  • Talked easily with patrons to build rapport and earn repeat business.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Kept supplies stored in proper locations according to health code standards.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Consistently made 50-100 high quality drinks per night.

Server, Bartender, Cook, Prep, Manager

Del Rio Mexican Restaurant
07.2015 - 07.2018
  • Set up and performed initial prep work for soups, sauces and salads.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Balanced daily registers and generated sales reports for management.
  • Trained, managed and guided staff to improve overall performance, service quality and productivity.
  • Trained 10-2 new servers on service protocol, product promotion, food preparation and sanitation.

Server, Bartender

Ranchero's Mexican Grill
02.2016 - 11.2016
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.

Shake Maker, Fry, Grill, Bus

Steak N Shake
07.2015 - 02.2016
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Restocked and rotated food products using first-in, first-out method.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Handled waste management duties by properly and safely disposing of all trash at end of shift.
  • Cooked multiple orders simultaneously during busy periods.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Education

High School Diploma -

Dacula High School
Dacula, GA
05.2017

Skills

  • Food service
  • Outstanding customer service
  • Sales Techniques
  • Issue and conflict resolution
  • Excellent judgment
  • Employee training
  • Conversant in English, Spanish
  • Team-oriented
  • Hard-working
  • Service-oriented mindset
  • Food presentation
  • Calm Under Pressure

Accomplishments

  • Named Employee of the Quarter for single restaurant location and for all 10 restaurant locations in region.
  • Freshman/Senior Pitcher of the Year
  • Second Team All County Baseball Team
  • Player of the Month (April 2017)
  • Named SCP Opener for Longhorn Steakhouse
  • Trained an average of 8 new kitchen team members each quarter.
  • Consistently received 100% positive customer feedback.
  • Recognized for outstanding customer service.
  • Increased team productivity with morale-boosting incentives.
  • Performed food preparation and line duties efficiently in a high-volume environment.

Timeline

Sales/Online Professional

Stone Mountain Toyota
10.2023 - Current

Cook

Miller Union
11.2022 - Current

Cook

Banshee
02.2022 - 07.2022

Grill Cook, Prep, Bartender, SCP Opener, Manager

Longhorn Steakhouse
08.2019 - 02.2023

Server, Bartender

Red Lobster
07.2018 - 08.2019

Server, Bartender

Ranchero's Mexican Grill
02.2016 - 11.2016

Server, Bartender, Cook, Prep, Manager

Del Rio Mexican Restaurant
07.2015 - 07.2018

Shake Maker, Fry, Grill, Bus

Steak N Shake
07.2015 - 02.2016

High School Diploma -

Dacula High School

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Chase Gonzalez