Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chase Gross

Union,MO

Summary

Dynamic professional with extensive experience at Fastenal, excelling in inventory management and customer service. Proven track record in optimizing supply chain processes and resolving conflicts efficiently. Adept at vendor negotiation and data analysis, driving operational success while fostering strong stakeholder relationships. Committed to enhancing customer satisfaction and achieving sales targets.

Overview

5
5
years of professional experience

Work History

Customer Solutions and Inventory Specialist

Fastenal
Union, MO
04.2024 - Current
  • Developed relationships with key stakeholders within the organization who had direct influence over customer-facing initiatives.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Resolved customer complaints in a timely manner by listening attentively to customer concerns and offering solutions that met their needs.
  • Developed and implemented effective inventory control systems.
  • Conducted periodic inventories and physical counts of product supplies.

Customer Supply Chain Administrator

Fastenal
Union, MO
06.2023 - 04.2024
  • Resolved conflicts between vendors or customers quickly and efficiently.
  • Conducted vendor monitoring and supply chain management activities in compliance with internal logistics standards.
  • Managed cross-border logistics, including customs compliance and international shipping regulations.
  • Sourced vendors, negotiated prices and set up delivery schedules.
  • Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.

Account Specialist

Fastenal
Union, MO
04.2022 - 06.2023
  • Maintained accurate records of all client interactions using CRM software.
  • Listened to customer needs to identify and recommend best products and services.
  • Formulated plans to expand business operations and grow overall territory and client base.
  • Monitored inventory levels and placed orders as needed.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.

Store Associate

Fastenal
Union, MO
06.2021 - 04.2022
  • Provided cash register operations and handled customer payments.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.
  • Managed inventory levels to ensure optimal stock at all times, reducing shortages and overages.

DSR 3

First State Community Bank
Washington , MO
02.2020 - 06.2021
  • Met with new clients and completed pre-qualification procedures.
  • Transmitted orders to supply cash to meet daily needs.
  • Developed financial plans for customers based on their individual needs.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.

Education

High School Diploma -

Owensville High Scool
Owensville, MO
05-2017

Skills

  • Inventory management
  • Supply chain management
  • Vendor negotiation
  • Logistics coordination
  • CRM software
  • Data analysis
  • Customer service
  • Problem solving
  • Attention to detail
  • Loss prevention
  • Multitasking capacity
  • Inventory optimization
  • Shipping and receiving support
  • Order management

Timeline

Customer Solutions and Inventory Specialist

Fastenal
04.2024 - Current

Customer Supply Chain Administrator

Fastenal
06.2023 - 04.2024

Account Specialist

Fastenal
04.2022 - 06.2023

Store Associate

Fastenal
06.2021 - 04.2022

DSR 3

First State Community Bank
02.2020 - 06.2021

High School Diploma -

Owensville High Scool

Similar Profiles

CREATE PROFILE