Chase Hansen
De Forest,WI
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional communication skills, honed at Pinseekers. Proven track record in boosting sales through upselling and innovative marketing strategies. Skilled in short-form video editing and audience targeting, consistently enhancing customer engagement and satisfaction. Adaptable and quick to learn, with a passion for delivering outstanding service.
Overview
3
3
years of professional experience
Work History
Server
Pinseekers
06.2024 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Helped brainstorm ideas to boost social media engagement and create unique menu items
- Provided exceptional customer service in a fast-paced dining environment.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Boosted repeat customer rates, remembered regular guests' preferences, and greeted them by name.
Guest Service Lead
Pinseekers
10.2022 - 06.2024
- Attained excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Learned to have fun while maintaining a hard work ethic and being a leader
Education
Associate of Applied Business - Marketing + Finance
University of Wisconsin, La Crosse
La Crosse, WI05-2028
Skills
- Short-form video editing (Reels, TikTok)
- Social Media content creation (Instagram, TikTok)
- Baseball knowledge - played high-level travel baseball from 6th grade through high school, expanding leadership, collab, and work ethic skills
- Audience targeting and trend monitoring
- Caption writing and hashtag strategy
Accomplishments
-3x HS basketball team captain
-2x HS baseball team captain
-2x HS baseball team mvp
-3x HS honor roll
-2x Dean's list
Timeline
Server
Pinseekers
06.2024 - Current
Guest Service Lead
Pinseekers
10.2022 - 06.2024
Associate of Applied Business - Marketing + Finance
University of Wisconsin, La Crosse