CHASE HAYES
Cypress,TX
Summary
OEM-trained automotive technician with a 4.0 GPA in Automotive Science Technology and extensive hands-on experience with high-performance vehicles and motorcycles. Nearly Master-Certified in Mercedes-Benz (95% complete) and Ford (88% complete) programs, demonstrating a commitment to excellence in the field. Proficient in diagnostics, engine repair, and drivetrain work, complemented by strong leadership, problem-solving skills, and technical aptitude. Ready to contribute mechanical expertise and troubleshooting capabilities as a traveling field technician, in a motorsports team, or in an advanced technical role that values initiative and drives results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Drone Operator
Self-Employed
Houston, TX
04.2026 - Current
- Managed aerial photography and videography projects through drone operation, focusing on the production of superior visual content.
- Partnered with clients to assess project needs and provide tailored drone solutions that addressed specific objectives.
- Executed precise maneuvers to ensure safe drone operation in challenging environments.
- Conducted photography sessions in accordance with project specifications to meet visual requirements.
- Responded swiftly to shifts in project direction, consistently prioritizing outstanding outcomes for clients.
- Implemented FAA regulations and guidelines consistently to enhance safety measures in flying operations.
- Evaluated and integrated various software solutions in drone operations to align with unique client needs.
Automotive Technician
Mercedes-Benz of West Houston
Houston, TX
05.2024 - 12.2025
- Conducted comprehensive diagnostics and maintenance to ensure optimal performance of Mercedes-Benz vehicles, focusing on AMG and high-performance models.
- Diagnosed and resolved complex driveline engine and electrical issues, demonstrating strong analytical problem-solving skills.
- Conducted thorough pre-delivery inspections to ensure quality standards while supporting service campaigns and warranty repair processes.
- Guided junior technicians in diagnostic methods, safety procedures, and repair best practices to enhance technical proficiency.
- Executed meticulous attention to detail and organizational skills to enhance service quality.
- Employed cutting-edge diagnostic tools and software to accurately assess and troubleshoot complex automotive malfunctions.
- Performed regular maintenance and repair tasks on Mercedes-Benz vehicles, enhancing reliability and functionality.
Car Wash Specialist
BMW of Grapevine
Grapevine, TX
01.2024 - 04.2024
- Facilitated vehicle readiness for delivery to uphold OEM standards, emphasizing quality control and precision in every step.
- Developed effective communication strategies with customers and service staff, strengthening interpersonal and client-facing abilities applicable in multiple industries.
- Executed comprehensive analysis of customer service processes to drive improvements in client satisfaction.
- Engaged with cross-functional teams to streamline communication processes and elevate operational efficiency.
Car Wash Specialist
Mercedes-Benz of West Houston
Houston, TX
09.2023 - 01.2024
- Managed high-end detailing operations to enhance service delivery while maintaining exceptional quality.
- Streamlined communication with service teams to guarantee prompt vehicle preparation and effective teamwork.
- Executed time management and problem-solving techniques while maintaining meticulous attention to detail under stringent schedules.
- Facilitated collaboration among cross-functional teams to enhance communication and operational efficiency.
- Performed in-depth evaluation of customer service workflows to enhance client retention strategies.
Lube Technician
Take 5 Oil Change
Tomball, TX
10.2022 - 01.2023
- Conducted regular maintenance to ensure vehicle reliability, encompassing oil changes, fluid checks, tire rotations, and minor diagnostics.
- Developed and delivered educational content on vehicle care, strengthening customer engagement and support capabilities.
- Ensured safety compliance by upholding rigorous adherence to safety protocols and operational procedures.
- Identified and addressed minor mechanical issues to enhance operational efficiency and ensure equipment reliability.
Range Safety Officer
Hot Wells Shooting Range
Cypress, TX
07.2021 - 11.2021
- Managed operations to ensure compliance with safety standards, enhancing risk management and leadership capabilities.
- Conducted thorough technical inspections and implemented preventive maintenance strategies to guarantee equipment reliability and performance.
- Conducted training sessions for patrons and staff, promoting strong interpersonal communication and effective conflict resolution techniques.
Education
Associate Degree - Automotive Science Technology
Universal Technical Institute (UTI)
Houston, TX11-2023
High School Diploma -
Cy-Woods High School
Cypress, TX05-2022
Skills
- Automotive troubleshooting proficiency
- Engine assembly, drivetrain maintenance, and performance upgrades
- Basic understanding of ECU tuning principles
- Project coordination in technical environments
- Computer proficiency: diagnostic software, data logging, technical research
- Customer service excellence
- Detail-oriented safety practices
- Practical problem-solving
- Aerial imaging
- Post-production editing
- Knowledge of FAA regulations
Certification
- Mercedes-Benz Master Certification – 95% Complete
- Ford Master Certification – 88% Complete
- Mercedes-Benz DRIVE Program – Completed
- Ford FACT Program – Completed
- UTI Associate Degree, Automotive Science Technology – 4.0 GPA
Timeline
Drone Operator
Self-Employed
04.2026 - Current
Automotive Technician
Mercedes-Benz of West Houston
05.2024 - 12.2025
Car Wash Specialist
BMW of Grapevine
01.2024 - 04.2024
Car Wash Specialist
Mercedes-Benz of West Houston
09.2023 - 01.2024
Lube Technician
Take 5 Oil Change
10.2022 - 01.2023
Range Safety Officer
Hot Wells Shooting Range
07.2021 - 11.2021
Associate Degree - Automotive Science Technology
Universal Technical Institute (UTI)
High School Diploma -
Cy-Woods High School
KEY STRENGTHS
- Strong mechanical knowledge with engines, drivetrains, and performance systems
- Leadership, mentoring, and team collaboration in technical settings
- Analytical problem-solving and independent decision-making
- Adaptable to multiple technical environments including automotive, motorsports, industrial, and field service
- Passion for hands-on work, high performance, and process improvement
FAA Part 107 Licensed
FAA Part 107 Certified Remote Pilot with experience in aerial photography, videography, and commercial drone operations. Skilled in capturing high-quality visuals for real estate, inspections, and media content.