CHASE HENNEBRY
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
11
11
years of professional experience
Work History
Lead Team Attendant
Los Angeles Clippers
09.2024 - Current
- Responsible for training new team attendants.
- In charge of visitor locker room preparation prior to visiting team arrival, including: stock refrigerators, bathroom supplies, training/weight rooms and making sure locker room is neat and clean during game day.
- Assisted visiting team equipment managers with the following: loading/unloading all bags/equipment, set up of locker room, any special needs or requests for players, any laundry needs or practice/game gear.
- Communicated and assisted with team trainer regarding drinks, ice bags and heat packs.
- Assisted with visiting team catering needs for post game meals.
Assistant Equipment Manager
Los Angeles Lakers
09.2021 - 06.2024
- Assisted in the maintenance of all athletic equipment, including uniforms and protective gear and managed inventory levels, ensuring that all items were adequately stocked and accounted for
- Maintained accurate records of all purchases, repairs, rentals, and other transactions related to the department's equipment needs
- Managed and organized off-site storage unit
- Coordinated with vendors to purchase new and replace equipment as needed and ordered facility supplies
- Tracked usage patterns of different types of equipment to identify areas where additional supplies might be needed or existing supplies could be reallocated elsewhere
- Tailored ordering to player specific equipment and or clothing
- Maintained and organized equipment storage areas regularly, as well as cleaned and organized team locker room regularly
- Trained new employees to meet job requirements
- Interviewed prospective employees and provided input to HR on hiring decisions
- Packed and organized equipment bags before road trips, including traveling with team on long road trips
- Loaded and unloaded plane with all equipment and personal bags when arriving or departing cities
- Provided service to athletes, coaches, and support staff for all equipment needs including team laundry on a daily basis
- Provided laundry service for visiting teams when they are in town including pick up and drop off at hotels
- Communicated with Team Attendants on game day what their assigned duties were
- Assisted with visiting team load in at arena and load out
- Set up and breakdown of home and visiting locker rooms on game day
- Communicate and assist with visiting team Equipment Manager on needs of the team and/or staff
- Worked with vendors and teams on turning in specific game worn apparel
- Participated in meetings with representatives from different companies concerning potential new products available for purchase.
- Performed thorough analysis on usage patterns and identified opportunities for consolidating redundant assets, reducing overhead without compromising operational efficiency.
- Streamlined inventory management through the organization and maintenance of equipment storage areas.
Team Attendant
Los Angeles Lakers
09.2019 - 09.2021
- Rebounded for home and visiting team
- Restocked fridges
- Assisted visiting team with load in of equipment and load out
- Mopped court to provide safety for players
- Stocked court carts with sports hydration drinks, folded court towels and shower towels
- Provided assistance to any coach and/or player
- Assisted Head Equipment Manager and Assistants for any needs they might have
- Assisted team trainers on passing out of drinks during timeouts
- Organized players warm ups as they checked in and checked out of the game
- Assisted with organizing new gear that arrived at team facility during summertime.
Shipping Manager
Traxx Corporation
05.2017 - 09.2021
- Trained and supervised shipping department staff, enforcing company policies and industry best practices
- Tracked shipments and promptly addressed delivery discrepancies and delays
- Built relationships with shipping and logistics partners to secure better prices and prompt delivery times
- Compared shipment contents with paperwork to support inventory accuracy and records management
- Prepared domestic and foreign shipments in line with regulations established by shipping companies and international customs
- Prepared accurate shipping orders and bills of lading to direct and route materials
- Investigated inventory discrepancies to maintain recordkeeping validity
- Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies
- Negotiated contract terms and prices with vendors, suppliers and carriers
- Reviewed and coordinated with customers to ensure timely deliveries of goods
- Organized and managed the loading, unloading, packing and shipping of products
- Researched new shipping methods to reduce costs while maintaining quality standards
- Supervised warehouse staff in order to ensure efficient use of resources when packaging items for shipment
- Tracked inventory levels, replenished stock as needed, and maintained records of shipped items using computer software programs
- Implemented and planned warehouse safety and security programs and activities
- Implemented bar coding system to identify location and quantities of requested items
- Maintained accurate records of all outgoing freight activities
- Monitored incoming and outgoing materials and ensured proper documentation was completed as required by customs regulations.
Operations Supervisor
United Parcel Service, UPS
06.2014 - 05.2017
- Trained, mentored and motivated employees to maximize team productivity
- Engaged employees to create a safe, energetic work environment through feedback and recognition
- Oversaw implementation of procedures, goals and objectives within operations and identified areas for improvement and implemented new processes to enhance overall company quality and performance
- Developed work plans and schedules for employees to facilitate adequate staffing for service requirements
- Built and developed employee talent to drive engagement, resulting in advancement within the company
- Drove standardized best practices and leveraged support functions to optimize operational performance while meeting goals
- Evaluated and reported on department metrics to upper management and developed action plans based on analysis findings and implemented solutions
- Identified areas of improvement and developed strategies to increase efficiency
- Monitored staff performance and provided feedback for improvement
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress and ensured compliance with all safety regulations in the workplace
- Provided support to other departments as needed to meet organizational goals
- Directed employees on how to use equipment properly and safely
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had
- Trained new employees on proper job functions and company policies and procedures
- Coordinated with other supervisors, combining group efforts to achieve goals
- Discussed job performance problems with employees, identifying causes and issues to find solutions and reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Education
Some College (No Degree) - Sports Management
Southern New Hampshire University
Hooksett, NHCertification - Film Editing
New York Film Academy
Burbank, CA10.2016
High School Diploma -
Ontario Christian High School
Ontario, CA06.2013
Skills
- Inventory Supervision
- Forecasting
- Leadership
- Communication
- Problem Solving
- Facility Management
- Equipment Maintenance
Timeline
Lead Team Attendant
Los Angeles Clippers
09.2024 - Current
Assistant Equipment Manager
Los Angeles Lakers
09.2021 - 06.2024
Team Attendant
Los Angeles Lakers
09.2019 - 09.2021
Shipping Manager
Traxx Corporation
05.2017 - 09.2021
Operations Supervisor
United Parcel Service, UPS
06.2014 - 05.2017
Certification - Film Editing
New York Film Academy
High School Diploma -
Ontario Christian High School
Some College (No Degree) - Sports Management
Southern New Hampshire University
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