Experienced in managing operations and leading teams, with strong skills in customer service, problem-solving, and multitasking. Proven ability to enhance customer relations, and streamline processes in fast-paced environments. Seeking to utilize previous expertise in restaurant coordination and organization to drive growth and operational excellence in any career, with an adept attitude and the ability to learn new skills and conform to any position.
Hi, I’m
CHASE HILLER
Boerne
Summary
Overview
7
years of professional experience
Work History
Richter BoerneBoerne
Lead
01.2022 - Current
Job overview
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Responsible for wine/beer inventory and ordering.
- Responsible for the overall wine bar/restaurant and guest relations.
- Responsible for training, testing, and approval of new staff members.
- Responsible for help with general marketing and new product development.
- Key holder.
- Managed daily operations, including scheduling, ordering, and inventory control.
- Updated bar menu for alternating seasonal and holiday promotions.
- Recruited, hired and trained new members of bar staff.
Brantley's Bistro and BarBoerne
Bar Manager
05.2021 - 01.2022
Job overview
- Distributed food to service staff for prompt delivery to customers.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Monitored cash intake to reduce discrepancies.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
The Bevy Hotel Boerne, A DoubleTree By HiltonBoerne
Lead Server
08.2019 - 04.2020
Job overview
- Provided guests with exceptional service through knowledge of menu items, wine pairings, and specials offered throughout the evening.
- Trained new servers in restaurant procedures, daily operations, and server duties.
- Demonstrated strong leadership skills by providing guidance, support, and direction to staff members in order to ensure customer satisfaction.
- Enforcement of rules and regulations.
Paula Deen's Family KitchenSan Antonio
Shift Lead
03.2018 - 05.2019
Job overview
- Regular Inventory and help with ordering.
- Regular health inspection duties.
- Key Holder.
- Trained new hires on the proper use of equipment, job duties, and safety regulations.
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a timely manner.
Education
Boerne Samuel V. Champion High SchoolBoerne, TX
High School Diploma
01-2010
University Overview
Skills
Customer service
- Friendly, positive attitude
- Multitasking
- Attention to detail
- Time management
- Organizational skills
- Excellent communication
- Dependable and responsible
- Critical thinking
- Flexible and adaptable
- Active listening
- Decision-making
- Calm under pressure
- Customer relations
- Task prioritization
- Inventory management
- Employee training
- Cash handling
- Health compliance
- Problem resolution
- Team leadership
- Quality assurance
- Conflict resolution
References
References
- Braunda Smith, Owner, (325) 320-5065, braunda@lucycoopers.com
- Frank Ramirez, Head Chef, (210) 381-7390, frank@richtertavern.com
- Michael Teel, Owner, (830) 928-4646, mteel12@gmail.com
- Michael Rogers, Bar Manager, (702) 580-2462, mike@richtertavern.com
- Guy Sanders, Owner, guy@richtertavern.com
Timeline
Lead
Richter Boerne
01.2022 - Current
Bar Manager
Brantley's Bistro and Bar
05.2021 - 01.2022
Lead Server
The Bevy Hotel Boerne, A DoubleTree By Hilton
08.2019 - 04.2020
Shift Lead
Paula Deen's Family Kitchen
03.2018 - 05.2019
Boerne Samuel V. Champion High School
High School Diploma