Chase Holman
Manhattan,MT
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Carlos O'Kelly's. Proven ability to enhance guest engagement while managing multiple tasks efficiently. Experienced in HR policies and procedures, with a focus on training and mentoring to drive team success and operational excellence.
Diligent with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Carlos O'Kelly's
09.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Demonstrated adaptability by managing multiple tables during peak hours efficiently.
- Processed payments accurately using point-of-sale (POS) systems for seamless transactions.
Fuels Specialist
Kansas Air National Guard
12.2023 - Current
- Managed fuel distribution operations ensuring compliance with safety protocols and regulations.
- Conducted routine inspections of fuel systems to identify and resolve operational issues.
- Collaborated with team members to optimize fuel handling processes for increased efficiency.
- Maintained accurate records of fuel inventory and daily usage reports for accountability.
- Implemented best practices for spill prevention and mitigation during fuel operations.
- Supported logistics planning for fuel supply during training exercises and missions.
HR Specialist
Kansas Air National Guard Forbes Field
03.2025 - 06.2025
- Managed recruitment processes, including job postings, candidate screening, and interview coordination.
- Analyzed HR metrics to identify trends and inform strategic workforce planning initiatives.
- Collaborated with management to align HR practices with organizational goals and business objectives.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
Sexual Assault Victim Advocate
Air Force
12.2024 - 01.2025
- Provided emotional support to victims during crisis intervention and recovery processes.
- Coordinated resources and referrals for medical, legal, and counseling services.
- Conducted risk assessments to determine immediate safety needs of clients.
- Facilitated educational workshops on sexual assault awareness and prevention strategies.
- Developed individualized safety plans in collaboration with survivors of sexual violence.
- Collaborated with law enforcement and community organizations to enhance victim services coordination.
Manager
McDonalds
06.2021 - 09.2024
- Supervised daily operations to ensure efficient workflow and high customer satisfaction.
- Trained and mentored team members on service standards and operational procedures.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed staff schedules to align with peak business hours and enhance productivity.
- Led initiatives to improve food safety compliance, resulting in higher inspection scores.
- Analyzed sales data to identify trends and adjust strategies for increased revenue growth.
Education
Bachelor of Arts - Pastoral Ministry
Manhattan Christian College
Manhattan, KS05-2029
High School Diploma -
Jefferson West High School
Meriden, KS05-2024
No Degree - CNA
Washburn Technical College
Topeka, KS12-2022
Skills
- Fuel quality control
- Hazardous material handling
- Environmental compliance
- Refinery operations
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer relations
- HR policies and procedures
Certification
- CDL Certified
- Forklift Certified
- ServSafe Certified
- Hazmat Certified
Timeline
Server
Carlos O'Kelly's
09.2025 - Current
HR Specialist
Kansas Air National Guard Forbes Field
03.2025 - 06.2025
Sexual Assault Victim Advocate
Air Force
12.2024 - 01.2025
Fuels Specialist
Kansas Air National Guard
12.2023 - Current
Manager
McDonalds
06.2021 - 09.2024
Bachelor of Arts - Pastoral Ministry
Manhattan Christian College
High School Diploma -
Jefferson West High School
No Degree - CNA
Washburn Technical College