Results-driven professional with extensive experience in patient care and data organization. Known for compassionate interactions and meticulous attention to detail, ready to contribute to improved patient outcomes and team effectiveness.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nurse Assistant/Health Unit Coordinator
St. Lukes Regional Medical Center
Boise, Idaho
05.2023 - 08.2025
Assisted patients with daily living activities, ensuring comfort and safety.
Maintained cleanliness and organization of patient rooms and common areas.
Collaborated with healthcare team to implement patient care plans effectively.
Documented patient information accurately in electronic health records systems.
Trained new staff on care procedures and facility protocols efficiently.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Answered patient call lights promptly and responded to requests appropriately.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Certified Nursing Assistant
Twin Falls Transitional Care of Cascadia
Twin Falls, ID
01.2023 - 05.2023
Assisted residents with daily living activities and personal care needs.
Monitored vital signs and reported changes to nursing staff promptly.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Certified Nurse's Assistant
Mountain Medical Staffing
Anaconda, Montana
01.2021 - 01.2023
Assisted patients with daily living activities and personal hygiene needs.
Supported non-ambulatory residents in range of motion exercises.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Supplied, collected and emptied patient bedpans on frequent basis.
Planned and served meals and snacks to patients according to prescribed diets.
Owner
Badlands Brew Coffee
Stanley, ND
04.2018 - 08.2021
Managed daily operations of coffee shop and ensured efficient workflow.
Trained and supervised baristas in beverage preparation and customer service.
Maintained cleanliness and organization of the coffee shop environment daily.
Handled customer inquiries and resolved issues to enhance satisfaction levels.
Maintained accurate records of financial transactions and sales data.
Designed attractive displays for pastries, cakes, and desserts in order to entice customers into buying them.
Ordered additional supplies as needed to maintain optimal inventory levels at all times.
Monitored stock levels of ingredients, beverages, supplies, and equipment needed for daily operations.
Provided excellent customer service by promptly addressing customer inquiries and complaints.
Managed food preparation, guest interaction, quality control and customer relations.
Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
Teller
Town and Country Credit Union
Stanley, North Dakota
03.2020 - 08.2020
Processed customer transactions efficiently and accurately.
Assisted members with account inquiries and service requests.
Managed routine administrative tasks to support branch operations effectively.
Balanced cash drawers on a daily basis.
Delivered exceptional service to customers in person or over telephone.
Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Continuously updated knowledge about banking products, services, policies and regulations.
Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
Certified Nursing Assistant
Mountrail County Medical Center
Stanley, North Dakota
04.2016 - 01.2020
Assisted residents with daily living activities and personal care needs.
Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Observed and reported unusual symptoms and changes to charge nurse.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Participated in educational programs related to nursing assistant skills development.
Critical Care Float Pool Registered Nurse at St. Lukes Regional Medical CenterCritical Care Float Pool Registered Nurse at St. Lukes Regional Medical Center
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