Chase Hunt
Florence
Summary
Manager specializing in operational excellence and team development. Demonstrated success in increasing KPIs through data-driven strategies and fostering a positive work environment. Committed to improving customer experiences and streamlining business operations across targeted markets.
Overview
8
8
years of professional experience
Work History
General Manager
Planet Fitness - Taymax Group
Florence
06.2022 - Current
- Led daily operations, ensuring a welcoming atmosphere for all members.
- Managed staff schedules, optimizing workforce efficiency and coverage.
- Oversaw facility maintenance, upholding cleanliness and safety standards.
- Implemented engagement strategies, enhancing member satisfaction and retention.
- Trained team members on best practices to improve service delivery.
- Coordinated promotional events, driving community involvement and membership growth.
- Analyzed membership trends, informing operational decisions for continuous improvement.
- Fostered positive team culture through effective communication and support.
District Manager in Training
Hibbett Sports & City Gear
Florence
06.2018 - 03.2022
- Led team training sessions to enhance product knowledge and customer service skills.
- Assisted in inventory management to ensure proper stock levels for merchandise.
- Coordinated store operations to maintain compliance with company policies and procedures.
- Developed promotional displays to attract customers and increase sales engagement.
- Monitored employee performance to provide constructive feedback and support growth.
- Implemented loss prevention strategies to minimize shrinkage and protect assets.
- Inspected stores regularly to ensure compliance with company policies and regulations.
- Implemented store standards consistently throughout the district.
- Assisted with recruitment efforts by interviewing potential candidates.
- Monitored store performance, analyzed data and developed strategies to improve operations.
- Resolved customer issues efficiently to build loyalty.
- Assisted in financial forecasting and budgeting processes alongside finance managers.
- Met regularly with store managers to discuss business opportunities and challenges.
Assistant Manager
Newbern's Restaurant
Florence
09.2017 - 06.2018
- Supervised daily operations to ensure seamless service and guest satisfaction.
- Trained and mentored staff on restaurant policies and customer engagement techniques.
- Assisted in managing inventory levels to maintain proper stock for menu items.
- Resolved customer complaints by providing prompt and effective solutions to issues.
- Collaborated with kitchen staff to optimize food preparation processes and presentation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
BBA - Operations Management
University of North Alabama
Florence, AL05-2016
High School Diploma -
Rogers High School
Florence, AL05-2010
Skills
- Budgeting and forecasting
- Performance analysis
- Staff training and development
- Customer relationship management
- Sales strategy
- Inventory management
- Team leadership
- Event coordination
- Multi-unit operations
- Data-driven decision making
References
References available upon request.
Timeline
General Manager
Planet Fitness - Taymax Group
06.2022 - Current
District Manager in Training
Hibbett Sports & City Gear
06.2018 - 03.2022
Assistant Manager
Newbern's Restaurant
09.2017 - 06.2018
BBA - Operations Management
University of North Alabama
High School Diploma -
Rogers High School