Chase Jackson
Hallsville,TX
Summary
Accomplished professional with a diverse background spanning photography, claims investigation, and medical screening, notably at Blue Cross and Blue Shield. Excelled in creative problem-solving and leadership, enhancing customer satisfaction and operational efficiency. Skilled in quality assurance controls and adept at building strong relationships, consistently delivering results beyond expectations.
Overview
6
6
years of professional experience
Work History
School Photographer
Traditions Portraits
Beaumont, TX
01.2022 - Current
- Saved and archived images and maintained master image library for future use.
- Developed strategies for improving efficiency when setting up for shoots.
- Facilitated general office operations by scheduling appointments, keeping books and ordering supplies.
- Utilized software programs such as Adobe Photoshop to enhance photos before printing them out.
- Researched new technologies and techniques used in professional photography.
- Directed activities of workers setting up photographic equipment.
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Provided photography services for corporate events, capturing key moments and branding materials.
- Delivered photography workshops and tutorials, sharing expertise with budding photographers.
- Conducted on-location photography sessions, adapting to various environments and lighting conditions.
- Collaborated successfully with various personalities and work styles.
Claims Investigator
Blue Cross and Blue Shield
Marshall, TX
05.2020 - 05.2021
- Interviewed claimants to obtain additional information regarding their claim or to verify submitted documentation.
- Prepared and reviewed insurance-claim forms and related documents for completeness.
- Calculated benefit payments based on policy terms, coverage limits, and applicable regulations.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Processed requests for additional documentation from customers in a timely manner.
- Monitored reports to identify claims issues and worked with adjusters to resolve problems.
- Modified and updated existing policies and claims to reflect change in beneficiary, amount of coverage or type of insurance.
Medical Screener
Kedplasma
Longview, TX
02.2019 - 03.2020
- Collaborated with healthcare teams to determine needs and support daily objectives.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Conducted physical assessments, such as measuring height and weight, taking blood pressure readings.
- Assisted employees in scheduling computer and phone updates.
- Established new donor files and added detailed information.
- Responded quickly and appropriately in emergency situations using established protocols.
- Assisted in collecting patient data, including vital signs and personal information.
- Ensured that all diagnostic equipment was functioning properly before use with patients.
- Assisted administrative departments with paperwork, errands and other clerical duties.
- Participated in continuing education classes related to medical screening processes or procedures.
- Built strong and trusting rapport with clients and loved ones.
Education
High School Diploma -
Hallsville High School
Hallsville, TX06-2020
Skills
- Conflict resolution
- Prioritization
- Time management
- Strong teamwork
- Recordkeeping strengths
- Quality assurance controls
- Relationship building
- Creative problem solving
- Leadership qualities
- Customer engagement
- Task delegation
References
References available upon request.
Timeline
School Photographer
Traditions Portraits
01.2022 - Current
Claims Investigator
Blue Cross and Blue Shield
05.2020 - 05.2021
Medical Screener
Kedplasma
02.2019 - 03.2020
High School Diploma -
Hallsville High School
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