Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Vito's Italian Restaurant, Inc
11.2018 - Current
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Supervised day-to-day operations to meet performance, quality and service expectations. delivered constructive feedback to promote better productivity and build confidence.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Parts Manager
Ciocca Honda
09.2021 - 02.2022
Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
Controlled daily parts program activities to improve sales and inventory management.
Operated parts warehouse efficiently and managed inventory levels high enough to meet customer needs and low enough to control inventory investment.
Ordered parts for customers, repair shops, and service departments for use in equipment.
Collaborated closely with service technicians and managers to verify that parts required for repairs remained in stock.
Package Handler
UPS
11.2020 - 06.2021
Used hand-held scanners and physical logs to accurately track item movements.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Assembled, sealed, and loaded packages into correct trucks.
Braced, padded and supported items in packages to prevent shifting and damages.
Removed jams and unblocked conveyor system to maintain flow of goods.
Tray Line
Holy Spirit Hospital
12.2019 - 10.2020
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Kept stations stocked and ready for use to maximize productivity.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Education
High School Diploma -
Cedar Cliff High School
Camp Hill, PA
06.2021
Certified Diesel Mechanic in Diesel Technology -
Cumberland Perry Vocational Technical School
Mechanicsburg, PA
06.2021
Skills
Product and service knowledge
Avid Pro Tools
Sales monitoring
Project management abilities
Strategic Planning
Meet deadlines
Operations Management
Staff Training and Development
Customer Relations
Product Branding
Customer Rapport
Money Handling
Timeline
Parts Manager
Ciocca Honda
09.2021 - 02.2022
Package Handler
UPS
11.2020 - 06.2021
Tray Line
Holy Spirit Hospital
12.2019 - 10.2020
Assistant Manager
Vito's Italian Restaurant, Inc
11.2018 - Current
High School Diploma -
Cedar Cliff High School
Certified Diesel Mechanic in Diesel Technology -
Cumberland Perry Vocational Technical School
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