Chase Kempster
Orlando,Florida
Summary
An adaptive contributor with 3 years of experience working in a variety of customer facing positions with unique challenges and goals. Resilient, studious and excited to learn and grown in a positive environment of teamwork while working across organizational boundaries.
Overview
4
4
years of professional experience
Work History
Customer Agent
SMS International Shore Operations
Orlando, FL
01.2024 - Current
- Responsible for coordinating, forecasting, and implementing transport logistics plans with other departments to improve customer experience and minimize downtime
- Successful completion of logistical challenges in time constraints
- Fostered healthy and positive relationships between 3rd party vendors and customers
- Assisting multigenerational coworkers with the technological integration of systems.
Grocer
The Fresh Market
Viera East, FL
03.2021 - 08.2021
- Served as a grocer and customer face working to ensure customer experience and store presentation were exceptional
- Successfully launched and maintained unique store specials on a two week turnaround basis
- Managed cross generational communication between management and fellow team members
Education
Bachelor of Arts - Business Management
Rollins College
WINTER PARK, FL12-2024
High School Diploma -
Florida Virtual School
Florida05-2020
Skills
- Microsoft Word, Excel
- Team Management
- Microsoft Powerpoint
- Collaboration Minded
- Effective project management
- Data Analysis
Other Experience
- Volunteer at Brevard County Public Library, 08/2017 - 08/2018
- I/ITSEC Attendee 2022 - 2023
Timeline
Customer Agent
SMS International Shore Operations
01.2024 - Current
Grocer
The Fresh Market
03.2021 - 08.2021
Bachelor of Arts - Business Management
Rollins College
High School Diploma -
Florida Virtual School
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