Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chase Kirby

Lakeland

Summary

Recognized for exceptional computer proficiency and the ability to deescalate challenging situations, ensuring high customer satisfaction and accuracy in service delivery. Committed to enhancing customers experiences through effective communication and problem-solving skills. I have moved up to 3 different positions in my previous work from tier 1 tier2 to retention. I enjoy what I do and the skills I have to do it

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Teleperformance USAA
12.2024 - 11.2025

Transferring funds / releasing funds holds / answering questions about transactions

CSR

Primo Water
09.2021 - 11.2024

Scheduling missed appointments customer service and

Education

High School Diploma - Diploma

Stepping Stones
Tampa, FL

Skills

    Excellent computer and Microsoft skills

    Excellent Customer service skills

    Able to deescalate angry customers

    Skilled in work accuracy

Accomplishments

have moved up to 3 different positions in my previous work from tier 1 tier2 to retention.

Timeline

Customer Service Representative

Teleperformance USAA
12.2024 - 11.2025

CSR

Primo Water
09.2021 - 11.2024

High School Diploma - Diploma

Stepping Stones
Chase Kirby