
Recognized for exceptional computer proficiency and the ability to deescalate challenging situations, ensuring high customer satisfaction and accuracy in service delivery. Committed to enhancing customers experiences through effective communication and problem-solving skills. I have moved up to 3 different positions in my previous work from tier 1 tier2 to retention. I enjoy what I do and the skills I have to do it
Transferring funds / releasing funds holds / answering questions about transactions
Scheduling missed appointments customer service and
Excellent computer and Microsoft skills
Excellent Customer service skills
Able to deescalate angry customers
Skilled in work accuracy
have moved up to 3 different positions in my previous work from tier 1 tier2 to retention.