Summary
Overview
Work History
Education
Skills
Timeline
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VICTORIA HETLAGE

Fort Lauderdale,Florida

Summary

Self-motivated Client Services Coordinator with proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

2
2
years of professional experience

Work History

Data Analyst

Healthcare Outcomes Performance Company
12.2022 - Current
  • Identify and collect patient, competitor, market, economic, and financial, and/or operational data.
  • Perform financial, statistical, and qualitative data analysis of markets and competitors.
  • Translate data into executable and effective market and intelligence reports.

Client Services Coordinator

Nations Benefits
06.2022 - Current
  • Completed specified tasks and deliverables required by clients such as assisting with client implementations, and other activities as business needs arise
  • Collected deliverables to share with clients including Marketing materials, general templates, best practices, and other deliverables as they become due
  • Weekly and Monthly reporting, including creating reports, auditing reports, and generating quarterly reports as needed

Customer Service Coordinator

FresheTech
01.2022 - 06.2022
  • Assisted with various projects that would engage new leads and potential customers.
  • Acted as an effective liaison between customers and internal departments.
  • Resolved concerns with products or services to help with retention and drive sales.

Education

Bachelor of Science - Economics

University of Central Florida
Orlando, FL
05.2022

Skills

  • Verbal and Written Communication
  • Decision Making
  • Prioritizing and Planning
  • Improvement initiatives
  • Data Analysis
  • Attention to Detail
  • Business Development

Timeline

Data Analyst

Healthcare Outcomes Performance Company
12.2022 - Current

Client Services Coordinator

Nations Benefits
06.2022 - Current

Customer Service Coordinator

FresheTech
01.2022 - 06.2022

Bachelor of Science - Economics

University of Central Florida

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VICTORIA HETLAGE