Chase Lewis
Senior National Field Team Property Adjuster
Licking,MO
Summary
Motivated Senior Field Adjuster specializing in personal property and property loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes. Astute insurance professional offering 5+ years in property assessment, liabilities determination and settlement negotiation. Meticulous, systematic and highly experienced with strong case management and relationship-building abilities.
Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 5 years of experience interviewing specialists, witnesses and claimants to compile information.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Senior National Field Team Property Adjuster
AFICS
Madison, WIsconsin
07.2017 - Current
- Examined claims forms and other records to determine insurance coverage.
- Prepared summaries of damage, payments and policy coverage.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Verified insurance claims and determined fair amount for settlement.
- Answered questions posed by insured and attorneys.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Answered customer questions regarding deductibles.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Trained new hires in the field.
- Reported to management on customer problems, field conditions, safety issues and policy problems.
- Trained other claims staff members on proper handling and evaluation of injury claims.
Customer Service Representative
JL Friend Lumber
Licking, Missouri
05.2011 - 06.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Loaded, unloaded and moved material to and from storage and production areas.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Operated power equipment to move materials and promote job efficiency.
- Prepared job sites for work plans by measuring and marking different distances.
- Collected measurements and marked locations as part of project preparations.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Education
High School Diploma -
Licking High School
Licking, MO 05.2004 - 05.2007
Accounting
Drury University
Springfield, MOFAA Drone License -
Drone Pilot
Phoenix, AZ 05.2001 -
Skills
Personal, casualty and property loss
undefinedTimeline
Senior National Field Team Property Adjuster
AFICS
07.2017 - Current
Customer Service Representative
JL Friend Lumber
05.2011 - 06.2017
High School Diploma -
Licking High School
05.2004 - 05.2007
FAA Drone License -
Drone Pilot
05.2001 -
Accounting
Drury University
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