Chase Lynch
Lexington,KY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Landscaper
Greek Gardens
03.2023 - 06.2023
- Maintained grounds by trimming, weeding, and general clean-up.
- performed the planting, watering, mulching, and edging of lawns.
- Managed and coordinated the installation of complex landscaping projects.
- Educated clients on proper care and maintenance of landscaping projects.
- Researched and identified appropriate plants and materials for landscaping projects.
Technical Support Representative
Target
08.2021 - 06.2023
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- resolved a diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Translated complex technical issues into digestible language for non-technical users.
General Merchandise Associate
Target
04.2018 - 08.2021
- kept the sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Helped customers select merchandise by offering multiple product options that fit specific needs.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
Education
Bachelor of Science - Architecture
University of Kentucky
Lexington, KY05.2026
Skills
- Team Leader
- Project Deadlines
- Team Collaboration
- Exceptional Time Management Skills
- Communications Strategies
- Prepare Orders
- Product and Service Knowledge
- Customer Assistance
- Revit Certified
- Microsoft Certified
- CAD Fluent
- Problem-Solving
Timeline
Landscaper
Greek Gardens
03.2023 - 06.2023
Technical Support Representative
Target
08.2021 - 06.2023
General Merchandise Associate
Target
04.2018 - 08.2021
Bachelor of Science - Architecture
University of Kentucky
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