Summary
Overview
Work History
Education
Skills
Timeline
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Chase Mahan

Prattville

Summary

Results-driven General Manager with 6 years of proven success at Office Depot leading high-volume retail operations, driving revenue growth, and enhancing customer experience. Skilled in team leadership, operational efficiency, P&L management, and strategic planning. Recognized for building strong teams, improving processes, and consistently exceeding sales and profitability goals.

Overview

7
7
years of professional experience

Work History

General Manager

Office Depot Inc
01.2019 - Current
  • Directed daily operations, overseeing sales, staffing, inventory, merchandising, and customer engagement.
  • Managed and developed a team of associates and managers, fostering a culture of accountability, teamwork, and high performance.
  • Consistently exceeded sales targets, achieving 13 quarters of growth over the past 6 years.
  • Oversaw full P&L responsibilities.
  • Implemented process improvements that increased operational efficiency and reduced shrink/loss.
  • Championed customer-first initiatives, improving customer satisfaction scores
  • Led hiring, training, and retention strategies that reduced turnover and built a pipeline of promotable leaders.
  • Partnered with corporate leadership to execute company-wide initiatives, store resets, and promotional campaigns.

Education

Associate of Arts - Criminal Justice

Pensacola State College
Pensacola, FL
05-2012

Skills

  • Multi-Unit & Retail Management
  • P&L & Budget Oversight
  • Sales Growth & Revenue Optimization
  • Inventory Control & Loss Prevention
  • Strategic Planning & Execution
  • Staff Development & Performance Coaching
  • Customer Experience Enhancement

Timeline

General Manager

Office Depot Inc
01.2019 - Current

Associate of Arts - Criminal Justice

Pensacola State College