Summary
Overview
Work History
Education
Skills
Projects
Certification
Timeline
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Chase Martens

Chicago,Il

Summary

Experienced lead server with a strong background in front-of-house and back-of-house operations. Focused and diligent work ethic, well-versed in food safety and sanitation guidelines. Recognized for consistent attendance and exceptional customer service. Dedicated to creating memorable dining experiences for guests and ensuring their satisfaction is always met.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Beer Specialist

Guinness
08.2023 - 08.2024
  • Rigorous training and education on the beer making process
  • Memorization of all ingredients and their origins
  • Expertly paired beer with any item on our extensive food menu
  • Collaborated closely with the team to establish efficient workflows, resulting in positive service scores.

Server and Bartender

Tabu
04.2022 - 02.2024
  • Contributed to the successful launch of this location by assisting with all pre-opening tasks necessary for the restaurant's grand opening.
  • Mastered the largest tequila collection in Chicago and demonstrated extensive knowledge of our tequila list to create unique signature cocktails.
  • Managed multiple tables simultaneously, showcasing excellent multitasking abilities while maintaining high service standards.
  • I served and made cocktails with an average of 400 covers a night
  • Utilized POS system to efficiently manage orders, bills, and complimentary items.
  • High energy environment
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server and Project Assistant

Chicago Yacht Club
02.2022 - 06.2022
  • Provided exemplary service to all private members
  • Delivered high-quality dining experiences by leveraging my expertise
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Anticipated the needs of our members in an effort to practice anticipatory service skills.

Education

High School Diploma -

Sherrard High School
Sherrard
05.2018

Skills

  • Team Leader
  • Communication Skills
  • Proficient Computer Knowledge
  • Strong Work Ethic
  • Cash Handling
  • Safe Food Handling
  • Cleanliness standards
  • High-volume dining
  • Food safety understanding
  • Suggestive Selling
  • Point of sale operation
  • Beverage Preparation
  • Tableside Etiquette

Projects

Chicago Yacht Club 125th Anniversary Book - Project Assistant, Worked with a team to build an online database of documents, photos and videos submitted by members from the club to be used in a book compiling the club's history from the last 125 years.

Certification

  • Cicerone certified beer server
  • Food Handlers License
  • Basset Certification

Timeline

Beer Specialist

Guinness
08.2023 - 08.2024

Server and Bartender

Tabu
04.2022 - 02.2024

Server and Project Assistant

Chicago Yacht Club
02.2022 - 06.2022

High School Diploma -

Sherrard High School

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Chase Martens