Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chase McCullough

Boca Raton,FL

Summary

Hardworking employee enthusiastic about learning a new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. I am a reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

7
7
years of professional experience

Work History

Salesperson

Tru Home ADT
08.2022 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Logged reports, expenses, receipts, and sales in company database.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.

Shipping Manager

Lab24
02.2020 - 06.2022
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Worked with sales managers to drive and monitor sales prospecting.
  • Held responsibility for both profits and losses of business.

Customer Service Representative

Sunergy Solar
05.2017 - 12.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Associate of Arts - Accounting And Finance

Florida Atlantic University
Boca Raton, FL
05.2026

Skills

  • Cross-Selling Products and Services
  • Sales Presentation
  • Prioritizing Workflows
  • Customer Understanding
  • Loyalty Building
  • Customer Care
  • Customer Experience Improvement

Timeline

Salesperson

Tru Home ADT
08.2022 - Current

Shipping Manager

Lab24
02.2020 - 06.2022

Customer Service Representative

Sunergy Solar
05.2017 - 12.2019

Associate of Arts - Accounting And Finance

Florida Atlantic University
Chase McCullough