Chase McMahan
Tucson,AZ
Summary
I'm a motivated person with experience in customer service. I'm Skilled in building customer relationships and understanding customer needs along with counting cash. Strong communication and interpersonal skills for providing great customer service.
Overview
5
5
years of professional experience
Work History
Painter
Able Body Painting
08.2022 - 05.2023
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and living rooms.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces.
- Taped off areas to prevent overspray and other accidents.
Assistant Night Manager
Quick Trip
04.2022 - 08.2022
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Host
Union Public House
01.2022 - 04.2022
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Relayed guest comments or suggestions to manager on duty for further action.
- Completed daily side work and opening and closing duties without fail.
Service Drive
Mercedes
07.2021 - 01.2022
- Delivered top customer satisfaction, reviewing feedback closely.
- Immediately addressed problems with customers to promote speedy resolution.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Operated vehicles safely and efficiently.
Front End
Eegee’s
04.2021 - 07.2021
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with ordering.
- Built relationships with customers.
- Presented professional image consistent with company's brand values.
- Contributed to team objectives in fast-paced environment.
Drive-Thru Cashier
McDonald's
09.2019 - 04.2021
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Balanced cash drawer at beginning and close of shift.
Cashier
Home Depot
11.2017 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Canyon Rose Academy
Tucson, AZ06.2019
Skills
- Willingness to Learn
- Punctual and Dependable
- Customer Service
- Exterior Paintings
- Brushing and Rolling Paint
- POS Transactions
- Cash Register Systems
- Cash Counting
- Store Audits
- Table Bussing
- Customer Experience
Timeline
Painter
Able Body Painting
08.2022 - 05.2023
Assistant Night Manager
Quick Trip
04.2022 - 08.2022
Host
Union Public House
01.2022 - 04.2022
Service Drive
Mercedes
07.2021 - 01.2022
Front End
Eegee’s
04.2021 - 07.2021
Drive-Thru Cashier
McDonald's
09.2019 - 04.2021
Cashier
Home Depot
11.2017 - 06.2019
High School Diploma -
Canyon Rose Academy
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