Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Chase Mcvay

Seattle,WA

Summary

Highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping customers satisfied. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

4
4
years of professional experience

Work History

Delivery Driver

DoorDash
02.2024 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Shift Manager

Jersey Mike's Subs
04.2020 - 04.2021
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff.

Education

Bachelor of Science - Biology: Physiology

University of Washington
Seattle, WA
06.2024

High School Diploma -

Gonzaga Preparatory High School
Spokane, WA
06.2019

Skills

  • Decision-Making
  • Customer service focus
  • Punctual and Reliable
  • Energetic and Enthusiastic

Accomplishments

Four-year, elected ASB officer

3.9 High School GPA

Affiliations

  • Pi Kappa Alpha Fraternity
  • Greeks Take Action

Timeline

Delivery Driver

DoorDash
02.2024 - Current

Shift Manager

Jersey Mike's Subs
04.2020 - 04.2021

Bachelor of Science - Biology: Physiology

University of Washington

High School Diploma -

Gonzaga Preparatory High School
Chase Mcvay