Chase Meicher
Bella Vista,AR
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Network Engineer
George's Inc.
04.2024 - Current
- Designed, specified, configured, installed, and maintained local area network hardware, software, and telecommunications services such as: personal computers, system software, software applications, printers, servers, routers, bridges, AP's, switches, modems, WAN circuits, phones, cabling.
- Developed and implemented policies and procedures related to network hardware and software acquisition, use, support, security, and backup.
- Partnered with various groups including: Internal teams, MSP’s and other vendors to ensure timely project completion.
- Oversaw the administration and configuration of a multi-node CUCM cluster, ensuring efficient VoIP routing via CUBE.
- Responded to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
- Analyze network trends through utilization reports to inform and recommend adjustments or upgrades to IT infrastructure.
- Implemented a comprehensive network monitoring solution leveraging SNMP and other tools to provide continuous monitoring and proactive alerting for network and server devices.
- Served as an escalation point for George's help desk resolving any network outages, intermittent connectivity issues, and events.
Technical Consultant II
Philips
07.2019 - 04.2024
- Created documentation for all 32 of my customers and updated when necessary to ensure accuracy.
- Deployed, configured and maintained Philips medical band wireless systems.
- Deploy, configure and maintain multi-vendor networks, under stringent real-time patient data requirements.
- Develop long term relationships with customers at all levels to ensure project completion, customer success, and more business.
- Independently diagnosing and resolving electronic, network, and mechanical problems; providing a technical review of system configurations to ensure viability of system performance during implementations.
- Working proactively with customers providing; telephone, remote technical support, and remote diagnostics to my healthcare customers and field partners in order to resolve customer issues.
- Served as an escalation point for unresolved technical support issues.
Sr. Network Operations Engineer
Mercy Hospital
11.2017 - 07.2019
- Assist engaged verticals with troubleshooting network related outages.
- Assist with administering and monitoring Mercy's network infrastructure.
- Monitor and troubleshoot SNMP generated alarms.
- Troubleshooting single user and widespread connectivity issues.
- Support, configuration, maintenance and upgrading of all network devices.
- Essential Job Functions
NOC - Operations Engineer
Charter Communications
06.2016 - 11.2017
- Assist engaged verticals with troubleshooting network related outages.
- Assist with administering and monitoring charters Core and Backbone network.
- Troubleshooting single user and widespread connectivity issues.
- Support, configuration, maintenance and upgrading of all network devices.
- Monitor and troubleshoot traps for network devices.
- Assist ISP/Smart hands with installation of new and replacement components.
- Apply configuration to new business turn ups for Juniper and Cisco devices.
- Assess redundant options or workarounds to mitigate customer impact.
- Provide network surveillance to Charters Headend/HUB facilities.
- Assisted with migration of onboarded companies, by applying TACACS or RADIUS configurations to respected devices.
- Essential Job Functions
TAC Network Specialist
Charter Communications
01.2013 - 06.2016
- Responsible for assisting outside plant personnel with troubleshooting Charters enterprise-wide hybrid fiber coaxial network.
- Assist outside Plant Technicians with troubleshooting HFC related issues.
- Identify outages to minimize customer down time.
- Monitor optical node levels to ensure they are compliant with company standards.
- Essential Job Functions
Skills
- TCP/IP Networking
- LAN and WAN
- VoIP Technologies - CUCM, CUBE
- Cisco IOS, Nexus,
- CISCO ISE
- Juniper JunOS
- Routing Protocols - EiGRP, OSPF, BGP
- Windows Servers
- Microsoft Office Applications
- Network Monitoring/Analyzing
- Network troubleshooting
- Network monitoring
- Multi-vendor integration
- Policy development
- Project management
- Data analysis
- Network design
- Network hardware
Certification
- ITIL - Foundation V4
- CISCO - CCNA
Timeline
Sr. Network Engineer
George's Inc.
04.2024 - Current
Technical Consultant II
Philips
07.2019 - 04.2024
Sr. Network Operations Engineer
Mercy Hospital
11.2017 - 07.2019
NOC - Operations Engineer
Charter Communications
06.2016 - 11.2017
TAC Network Specialist
Charter Communications
01.2013 - 06.2016
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