Chase Michalak
Tampa,FL
Summary
Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building and leadership abilities. Proficient in planning and implementing innovative production strategies.
Overview
9
9
years of professional experience
Work History
Production/Operations Manager
LandCare LLC
03.2023 - Current
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Managed internal operational standards and productivity targets.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Estimated labor requirements to support anticipated workload.
- Sourced materials to keep up with production goals and meet customer demands.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
Account Manager, Inside Sales
Down To Earth Landscape & Irrigation
08.2022 - 02.2023
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Used Aspire software to maintain detailed contact logs and account records.
- Managed friendly and professional customer interactions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Account Manager, Inside Sales
BrightView Landscape Services
08.2020 - 08.2022
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Used CRM software to maintain detailed contact logs and account records.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Managed friendly and professional customer interactions.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Developed and implemented sales strategies to increase customer loyalty and retention.
Production Operations Manager
BrightView Landscape Services
08.2019 - 08.2020
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Delivered direct feedback to senior management regarding project visibility and status.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Monitored team budgets to keep projects on task and avoid waste.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Managed internal operational standards and productivity targets.
Maintenance Technician
St. Mary Of The Woods Catholic School
05.2017 - 05.2019
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Developed and implemented strategies to improve maintenance processes.
- Followed instructions from supervisor regarding daily job tasks and duties.
Owner/Operator
Maple & Everett LLC
04.2017 - 04.2019
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Parts Coordinator
Gerber Collision
12.2018 - 03.2019
- Processed and reshelved return orders, checking for discrepancies and potential usages
- Provided timely, insightful and accurate reports to upper management.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Ordered parts for customers, repair shops, and service departments
- Monitored and evaluated supplier performance to maintain quality of parts.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Developed and implemented strategies to improve team productivity and efficiency.
Head Busser
Des Plaines Elks Lodge
05.2014 - 08.2016
- Worked well in diverse team settings by partnering with others to complete tasks.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Trained new staff in bussing and cleaning procedures.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
Education
No Degree - Business Management
Oakton Community College
Des Plaines, IL08.2017
No Degree - Business Management
Benedictine University
Lisle, IL08.2016
High School Diploma -
Maine West High School
Chicago, IL05.2016
Skills
- Production Operations
- Staff Management
- Master Scheduling
- Service Quality
- Cause and Effect Analysis
- Metrics Management
- Customer Support
- Production Oversight
- Operational Procedures
- Strong Leadership Abilities
- Operations Management
- Training Skills
Timeline
Production/Operations Manager
LandCare LLC
03.2023 - Current
Account Manager, Inside Sales
Down To Earth Landscape & Irrigation
08.2022 - 02.2023
Account Manager, Inside Sales
BrightView Landscape Services
08.2020 - 08.2022
Production Operations Manager
BrightView Landscape Services
08.2019 - 08.2020
Parts Coordinator
Gerber Collision
12.2018 - 03.2019
Maintenance Technician
St. Mary Of The Woods Catholic School
05.2017 - 05.2019
Owner/Operator
Maple & Everett LLC
04.2017 - 04.2019
Head Busser
Des Plaines Elks Lodge
05.2014 - 08.2016
No Degree - Business Management
Oakton Community College
No Degree - Business Management
Benedictine University
High School Diploma -
Maine West High School
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