Chase Nelson
Jackson,MO
Summary
My objective is to continue the networking process through my abilities to effectively communicate. And improving my social skills and team leadership abilities. Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.
Overview
6
6
years of professional experience
Work History
Client Relationship Consultant
US Bank
03.2021 - Current
- As a Client Relationship Consultant my responsibilities were to handle teller transactions as well as recomed products and services that best fit our clients needs.
- Managed customer inquiries by attending to their banking needs, obtaining and processing their account information. Also provided education on deposit and loan services.
- Served as on-campus Client Relationship Consultant at SEMO, participating in orientation activities by initiating new student account openings and offering guidance on banking procedures.
Customer Service manager
walmart
04.2020 - 12.2020
- Managed and supervised cashiers and front-end associates in my role as a Customer Service Manager
- Responsible for initiating and conducting register counts and addressing customer inquiries and concerns regarding store operations.
Cashier
Walmart
06.2018 - 04.2020
- Efficiently processed customer transactions while maintaining high levels of customer satisfaction.
- Consistently recognized for stellar performance in assisting customers
Education
Bachelor of Science - Business Administration
Southeast Missouri State University
Cape Girardeau, MO12-2023
High School Diploma -
Park Hills Central High School
Park Hills, MO05.2020
Skills
- My experience in customer service sets me apart from others in knowing how to communicate with others and my leadership abilities
- Client Requirements Assessment
- Staff Management
- Management Coaching
- Attention to Detail
- Client Relationships
- Client Engagement
- Customer Relationship Management
- Analytical Thinking
- Problem-Solving
- Goal Setting
Volunteer Experience
While in college I have served as Vice president of social relations for my fraternity Phi Delta Theta along with community fundraisers. Along with holding leadership positions in the fraternity I have participated in multiple volunteer opportunities. I have assisted with blood drives, highway cleanups, and assisting with elementary children.
Timeline
Client Relationship Consultant
US Bank
03.2021 - Current
Customer Service manager
walmart
04.2020 - 12.2020
Cashier
Walmart
06.2018 - 04.2020
Bachelor of Science - Business Administration
Southeast Missouri State University
High School Diploma -
Park Hills Central High School
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