Chase New
Manor,Texas
Summary
Adaptable Outside Sales Manager with success in generating new clients and maintaining relationships with old ones. Effective at leadership and managing a large team with efficiency and close monitoring of sales records. Detail-oriented worker with extensive knowledge of construction focused sales.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager - Operations
Lowes Home Improvment
Bastrop, TX
08.2022 - Current
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Coordinated with vendors to secure product availability at competitive prices.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Organized weekly meetings with department heads to review progress on key objectives.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Department Manager
ImprovementLowes Home Improvement Warehouse
Austin, TX
08.2020 - 09.2021
- Developed and implemented effective sales strategies to increase revenue.
- Developed and maintained store policies and procedures.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Performed regular audits to ensure compliance with company standards.
- Collaborated with other departments to coordinate promotional activities and events in-store.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Drafted detailed reports on store performance for upper management review.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Outside Sales Manager
Jordan Wire Rope
Odessa, TX
02.2019 - 08.2020
- Developed and implemented effective sales strategies to increase revenue.
- Managed a team of outside sales representatives by providing guidance, training, and support.
- Developed promotional materials such as brochures, flyers, advertisements, and other collateral for use in marketing campaigns.
- Provided expert product knowledge to clients while presenting products and services.
- Analyzed customer feedback surveys to determine areas of improvement in our products and services.
- Organized trade shows and conventions to promote company's brand name and products and services.
- Maintained an up-to-date database of all customer information including contact details, purchase history.
- Resolved any customer complaints quickly and efficiently in order to maintain a positive relationship with clients.
- Kept personal relationships with clients through frequent visits.
Outside Sales Representative
Jordan Wire Rope
Odessa, TX
08.2018 - 01.2019
- Researched potential clients, identified decision makers and developed relationships with them.
- Conducted market research to identify new opportunities and develop target customer profiles.
- Gathered data on competitors' products, prices, and sales techniques.
- Maintained knowledge of current product offerings and pricing structures.
- Developed and implemented sales strategies to increase revenue.
- Negotiated contracts with customers to close deals in a timely manner.
Purchaser
Jordan Wire Rope
Odessa, TX
02.2017 - 07.2018
- Negotiated with vendors to secure advantageous terms and conditions.
- Developed strategies for cost reduction and improved quality of purchased goods or services.
- Evaluated bids from potential vendors and selected the most suitable one based on price, quality, and delivery terms.
- Tracked shipments to ensure delivery on time and in excellent condition.
- Analyzed competitive prices, products and market-related information.
- Analyzed market trends to identify potential suppliers.
- Maintained relationships with existing suppliers to ensure timely delivery of products and services.
- Monitored vendor performance in order to assess the effectiveness of agreements.
Skills
- Records Management
- Operations Oversight
- Store Organization
- Business Development
- Stock Management
- Customer Relations
- Sales Techniques
- Consultative Sales
- Time Management
- Staff Supervision
- Mentoring and Coaching
- Performance Evaluations
- Sales Expertise
- Budgeting and Cost Control
- Hiring and Training
- Sales Strategies
- Staff Scheduling
- Customer Experience
- Sales Growth
Timeline
Assistant Store Manager - Operations
Lowes Home Improvment
08.2022 - Current
Department Manager
ImprovementLowes Home Improvement Warehouse
08.2020 - 09.2021
Outside Sales Manager
Jordan Wire Rope
02.2019 - 08.2020
Outside Sales Representative
Jordan Wire Rope
08.2018 - 01.2019
Purchaser
Jordan Wire Rope
02.2017 - 07.2018
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